Cellular/PCS management system and method

A method of detecting failures in a cellular telephone network, comprising the steps of:

• (a) remotely accessing a cellular switch that stores data indicative of events that have occurred in the cellular telephone network;
• (b) downloading the data to a computer;
• (c) parsing the data to extract a predetermined set of events;
• (d) sorting the events;
• and
• (e) associating one of the events or a series of the events with a probable cellular network failure.

A method of detecting or predicting failures in a wireless communications network, comprising the steps of:

• (a) using a computer to remotely access a switch that stores data indicative of events that have occurred in the wireless communications network;
• (b) downloading the data to the computer;
• (c) parsing the data to extract predetermined events;
• (d) sorting the events;
• and
• (e) associating the events with a probable cellular network failure.

A system for detecting failures in a wireless communications network, comprising:

• (a) a computer in communication with a platform that stores data indicative of the wireless communications network infrastructure;
• and
• (b) an event-to-failure mapping module,
• wherein the computer is operable to download the data to the computer, parse the data to extract wireless communications network events, and sort the events, and
• wherein the event-to-failure mapping module is operable to identify at least one probable failure based on the events.