Customer information collection method and system
AssigneeGaiax Co., Ltd.
InventorHiroshi Ueda
Life of this patent
Estimating the term…
Abstract
In a customer information collection method and system which collects and analyzes large quantities of reliable customer information in a secure and efficient manner and at a low cost, a recording medium on which added information is recorded is attached to a product, and the added information recorded on the recording medium is not disclosed unless the purchaser of the product inputs information concerning the purchaser as data and transmits this data to a predetermined location via an electrical communications circuit.
Claims16
A customer information collection method characterized in that:
- a recording medium on which added information is recorded is attached to a product, and said added information recorded on said recording medium is kept undisclosed until a purchaser of said product inputs information concerning said purchaser as data and transmits said data to a predetermined location via an electrical communications circuit.
A customer information collection system in which data is transmitted and received between one or more customer information input processing devices and a customer information processing device that are connected to an electrical communications, and customer information is collected and processed, wherein
- said customer information input processing devices are respectively comprises:
- a data read-in means which reads in and sends added information data concerning a product, which is recorded on a medium that is attached to said product,
- an input means which converts an inputted customer information into customer information data and sends such data,
- a data processing means which processes said customer information data supplied from said input means and transmits said data to said customer information processing device via said electrical communications circuit, said data processing means further reading said added information data into said data read-in means and processes said supplied added information data when said customer information data is inputted, and
- an information display means which discloses added information based upon said added information data;
- said customer information processing device comprises:
- a receiving means which receives said customer information data transmitted via said electrical communications circuit,
- an accumulating means which accumulates said customer information data, and
- a database control means which constructs a database based on said customer information data, processes said customer information data so as to accumulate said data in said accumulating means, and controls a resulting database, and
- a data tabulating and analyzing means which tabulates and analyzes said customer information data that is controlled by said database control means.
A recording medium recorded with:
- a program which causes a computer to urge a purchaser of a product to input information concerning said purchaser, to transmit data consisting of information concerning said purchaser to a predetermined location via an electrical communications circuit when said information concerning said purchaser is inputted as data, and to provide added information concerning said product, and
- said added information.
Dependencies are inferred from the claim text.