Network based anonymous question and answer system
OwnerArvind A. Raichur, Becky D. Raichurinventors
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Abstract
A computer network based question and answer method and apparatus comprising providing a question from a human user and human user contact information to a computer control system, via the control system removing information from the question identifying the human user but retaining the human user contact information cross-indexed with the question, delivering the question with information removed to a human expert, receiving from the human expert via the control system an answer to the question, and sending the answer to the human user via the human user contact information.
Claims25
A computer network based question and answer method comprising the steps of:
- providing a question from a human user and human user contact information to a computer control system;
- via the control system removing information from the question identifying the human user but retaining the human user contact information cross-indexed with the question;
- delivering the question with information removed to a human expert;
- receiving from the human expert via the control system an answer to the question;
- and
- sending the answer to the human user via the human user contact information.
A computer network based question and answer apparatus comprising:
- a computer control system receiving a question from a human user and human user contact information;
- means for removing information from the question identifying the human user but retaining the human user contact information cross-indexed with the question;
- means for delivering the question with information removed to a human expert;
- means for receiving from the human expert an answer to the question;
- means for sending the answer to the human user via the human user contact information.
The apparatus of claim 14 additionally comprising means for archiving the question and the answer in a computer-accessible archives 26. The apparatus of claim 25 additionally comprising means for making directly available to human users the archive.
Dependencies are inferred from the claim text.