Predicting future behavior of an individual
OwnerRamin C. Nakisainventor
Life of this patent
Estimating the term…
Abstract
A method of predicting future behavior of an individual by analyzing the content of internet websites already visited by that individual. The method is useful in customer relationship management for predicting customers' future behavior including their commercial requirements relating to that behavior and then communicating appropriately with selected ones of those customers.
Claims17
A computerized method of predicting future behavior of an individual, the method comprising:
- using a computer program to analyze the content of internet websites already visited by that individual.
A computerized method carried out by a business in relation to its customers or potential customers as individuals for customer relationship management, the method comprising:
- analyzing the content of internet websites already visiting by customers;
- predicting the customers' future behavior including their commercial requirements relating to that behavior;
- and
- then communicating appropriately with selected ones of those customers.
A computer program for predicting future behavior of an individual, the program comprising:
- means for analyzing the content of internet websites already visited by that individual.
A computer program for customer relationship management, the program comprising:
- means for analyzing the content of internet websites already visited by customers;
- and
- means for predicting those customers' future behaviors including their commercial requirements relating to those behaviors.
A computer program for customer relationship management carried out by a business in relation to its customers or potential customers as individuals for customer relationship management, the computer program comprising:
- means for analyzing the content of internet websites already visiting by customers;
- mean for predicting the customers' future behavior including their commercial requirements relating to that behavior;
- and
- means for communicating appropriately with selected ones of those customers.
Dependencies are inferred from the claim text.