Apparatus and method for managing a session on plural media
AssigneeFujitsu Limited
InventorsNobuyoshi Ninokata, Shingo Suzumori, Yayoi Nakamura
Life of this patent
Estimating the term…
Abstract
When a session management apparatus receives a process request containing the identifier of a session using a plurality of media such as e-mail, WEB, voice, etc., it converts the identifier into uniformly available data to perform session management such as a start of a session, session identity management, a disconnection of the session, etc.
Claims25
A session management apparatus managing a session of an information process through a network using a plurality of media, comprising:
- a plurality of communications devices transmitting and receiving data of the plurality of media respectively;
- a plurality of interface devices respectively corresponding to the plurality of media, respectively receiving session information from the plurality of communications devices, and generating unified session information corresponding to the received session information;
- and
- an integral management device receiving the unified session information from each of said plurality of interface devices, and performing a process relating to session management on a session using two or more media among the plurality of media according to the received unified session information.
The apparatus managing a session of an information process through a network, comprising:
- a mail communications device transmitting and receiving data of an electronic mail medium;
- a WEB communications device transmitting and receiving data of an WEB medium.
- a voice communications device transmitting and receiving data of a voice medium;
- a mail control device receiving session information from said mail communications device, and generating unified session information corresponding to received session information;
- a WEB control device receiving session information from said WEB communications device, and generating unified session information corresponding to received session information;
- a voice control device receiving session information from said voice communications device, and generating unified session information corresponding to received session information;
- and
- an integral management device receiving the unified session information from said mail control device, said WEB control device, and said voice control device, and performing a process relating to session management of a session using two or more media among the electronic mail medium, the WEB medium, and the voice medium according to the received unified session information.
A session management apparatus managing a session of an information process through a network using a plurality of media, comprising:
- a plurality of communications devices transmitting and receiving data of the plurality of media respectively;
- and
- a plurality of interface devices respectively corresponding to the plurality of media, respectively receiving session information from the plurality of communications devices, generating unified session information corresponding to the received session information, and performing a process relating to session management of a session using two or more media among the plurality of media according to the unified session information.
A session management apparatus for managing a session of an information process through a network using a plurality of media, comprising:
- an issue device issuing session identification information using two or more media among the plurality of media;
- a management device performing consistent session management on the two or more media according to the identification information.
A computer-readable storage medium storing a program for a computer which manages a session of an information process through a network using a plurality of media, said program used to direct the computer to perform a process comprising:
- receiving session information of each of the plurality of media through the network;
- generating unified session information corresponding to the received session information;
- and
- performing session management of a session using two or more media among the plurality of media according to the unified session information.
A method of managing a session managing a session of an information process through a network using a plurality of media, comprising:
- receiving session information of each of the plurality of media through the network;
- generating unified session information corresponding to the received session information;
- and
- performing session management of a session using two or more media among the plurality of media according to the unified session information.
A session management apparatus managing a session of an information process through a network using a plurality of media, comprising:
- a plurality of communications means for transmitting and receiving data of the plurality of media respectively;
- a plurality of interface means for respectively corresponding to the plurality of media, respectively receiving session information from the plurality of communications means, and generating unified session information corresponding to the received session information;
- and
- integral management means for receiving the unified session information from each of said plurality of interface means, and performing a process relating to session management on a session using two or more media among the plurality of media according to the received unified session information.
A propagation signal propagating a program to a computer which manages a session of an information process through a network using a plurality of media, said program used to direct the computer to perform a process comprising:
- receiving session information of each of the plurality of media through the network;
- generating unified session information corresponding to the received session information;
- and
- performing session management of a session using two or more media among the plurality of media according to the unified session information.
Dependencies are inferred from the claim text.