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US 2001/0012335 A1Published application
Preference based telecommunication information service
OwnerLance Kaufman, Jason Kaufmaninventors
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Abstract
A method of providing custom audio information to telephone users is described. The information is provided from a preselected information categories and is made available to the user during the time that the user is placed on hold during a telephone connection.
Claims14
A method for operating a telecommunications system, comprising the steps of:
- preselecting portions of audio information from predetermined categories of audio information;
- automatically updating said preselected portions at predetermined intervals;
- establishing a telecommunication connection between a first party and a second party;
- placing said first party on-hold;
- and
- providing said preselected portions of audio information to said first party during substantially the time said first party is on-hold.
3 more elements
Dependencies are inferred from the claim text.