Machine learning-based management of feedback data

A computer program product comprising a non-transitory processor-readable storage medium having stored therein program code of one or more software programs, wherein the program code when executed by at least one processing device causes the at least one processing device to:

• modify first data obtained from one or more sources, wherein the modifying comprises adding user context data to the first data to generate second data, the second data representing the first data supplemented with a per-user context, wherein the user context data further comprises one or more identifiers of one or more users;
• generate one or more virtual user feedback profiles based on at least a portion of the second data, wherein the one or more virtual user feedback profiles simulate one or more virtual users of at least one item used by the one or more users;
• and
• in response to receipt of a query, generate a response to the query using at least one generative language model supplemented by a retrieval augmented generation process based on at least a portion of the one or more virtual user feedback profiles.

A method comprising:

• modifying first data obtained from one or more sources, wherein the modifying comprises adding user context data to the first data to generate second data, the second data representing the first data supplemented with a per-user context, wherein the user context data further comprises one or more identifiers of one or more users;
• generating one or more virtual user feedback profiles based on at least a portion of the second data, wherein the one or more virtual user feedback profiles simulate one or more virtual users of at least one item used by the one or more users;
• and
• in response to receipt of a query, generating a response to the query using at least one generative language model supplemented by a retrieval augmented generation process based on at least a portion of the one or more virtual user feedback profiles;
• wherein the method is performed by at least one processing device comprising a processor coupled to a memory.