System for delivering an order at a pick-up point

A method for automatically delivering orders ordered in-line near a trunk of a vehicle at a pick-up point having a plurality of order pick-up stations, each of which has an associated motor vehicle access and parking lane adjacent thereto, and each access lane comprises a first vehicle parking space and a second vehicle parking space, said second parking space being positioned behind said first parking space in said lane, said pick-up point being associated with:

• an automated buffer storage facility for ordered items;
• automated router which routes said stored items from said buffer storage facility to said picking stations;
• and
• an order delivery management unit configured to order collection of the ordered items of an order in said buffer storage facility and to control activation of the router for said items,
• wherein said pick-up point comprises, for each order pick-up station:
• a first 2-dimensional bar code visible from said first parking space comprising information identifying said order picking station and/or a first signalling element for signalling a request for delivery of an order located in a immediate vicinity of said first parking space and/or a detector for detecting presence of a customer who has placed an order in the vicinity of said first parking space;
• and
• a second 2-dimensional bar code visible from said second parking location comprising information identifying said order picking station and/or a second order delivery request signalling element located in an immediate vicinity of said second parking space and/or a detector for detecting a presence of a customer having placed an order in the vicinity of said second parking space,
• said method comprising:
• scanning by a customer having placed an order of said second two-dimensional bar code by using a dedicated application downloadable on a terminal of said customer able to transmit a signal to said management unit comprising an identification information of said order and said identification information of said order picking station contained in said second bar code or signalling a request for delivery of an order by using said second signalling element or detection of the presence of the customer in the vicinity of said second parking space;
• from said scanning or signalling or said detection, generating by said management unit instructions to activate the collection, within said buffer storage facility, the items of the signalled order or of the order of the customer having scanned one of said bar codes or of the order of the customer having been detected in the vicinity of a parking space and instructions for controlling the routing of said items by said router to the picking station associated with said second bar code having been scanned by said customer or associated with said second signalling element having notified a request for delivery of the order of said customer or associated with the access lane where the presence of said customer has been detected;
• scanning by the same customer of said first two-dimensional bar code by using said dedicated application downloadable on a terminal of said customer able to transmit a signal to said management unit comprising an identification information of said order and said identification information of said order picking station contained in said first bar code or signalling a request for delivery of the order of said customer by using said first signalling element or detection of the presence of the same customer in the vicinity of said first parking space;
• and
• delivery of the order items to said picking station associated with said first bar code having been scanned by said customer or associated with said first signalling element having signalled a request for delivery of the order of said customer or associated with the access lane where the presence of said customer has been detected,
• wherein:
• said first signalling element and/or said second signalling element comprises a terminal;
• and
• said pick-up point comprises, for each access and parking lane, a signalling element which signals a number of vehicles parked in said access and parking lane.

A system for automatic delivery of orders ordered in line near a trunk of a vehicle comprising:

• a pick-up point having a plurality of order picking stations, each of which is associated with an access and parking lane for a motor vehicle, adjacent thereto;
• an automated buffer storage facility of ordered items;
• an automated router which routes said stored items from said buffer storage facility to said picking stations,
• an order delivery management unit configured to order collection of the ordered items of an order in said buffer storage facility and to control activation of the router,
• wherein each access lane comprises a first vehicle parking space and a second vehicle parking space, said second space being placed behind said first space in said lane, and wherein said pick-up point comprises, for each order picking station:
• a first 2-dimensional bar code visible from said first parking space comprising information identifying said order picking station and/or a first signalling element for signalling a request for delivery of an order located in an immediate vicinity of said first parking space and/or a detector for detecting presence of a customer who has placed an order in the vicinity of said first parking space;
• a second 2-dimensional bar code visible from said second parking space comprising information identifying said order picking station and/or a second signalling element for signalling a request for delivery of an order located in an immediate vicinity of said second parking space and/or a detector for detecting presence of a customer having placed an order in the vicinity of said second parking space,
• and wherein said order delivery management unit is configured so that when said first or said second two-dimensional bar code is scanned by a customer who has placed an order by using a dedicated application downloadable onto a terminal of said customer capable of transmitting a signal to said management unit comprising information identifying said order and said information identifying said order pick-up station contained in said first or said second bar code, or when a request for delivery of an order is notified by said first or said second signalling elements or when the presence of a customer having placed an order is detected in the vicinity of said first or said second parking space, said management unit generates instructions for controlling the activation of the collection, within said buffer storage facility, of the items of the notified order or of the order of the customer having scanned one of said bar codes or of the order of the customer having been detected in the vicinity of a parking space and instructions for controlling the routing of said items by said router to the picking station associated with said first bar code or with said second bar code having been scanned by said customer or associated with said first or said second signalling element having notified a request for delivery of the order of said customer, or associated with the access lane where the presence of said customer has been detected if said items are present within said buffer storage facility,
• wherein said first signalling element and/or said second signalling element comprises at least one signalling element belonging to the group consisting of:
• bar code reader;
• QR code reader;
• magnetic strip or chip reader;
• numerical keyboard for entering a code;
• biometric identification reader,
• wherein said pick-up point comprises, for each access and parking lane, a signalling element which signals a number of vehicles parked in said access and parking lane.

A method for automatically delivering orders ordered in-line near a trunk of a vehicle at a pick-up point having a plurality of order pick-up stations, each of which has an associated motor vehicle access and parking lane adjacent thereto, and each access lane comprises a first vehicle parking space and a second vehicle parking space, said second parking space being positioned behind said first parking space in said lane, said pick-up point being associated with:

• an automated buffer storage facility for ordered items;
• an automated router which routes said stored items from said buffer storage facility to said picking stations;
• and
• an order delivery management unit configured to order collection of the ordered items of an order in said buffer storage facility and to control activation of the router for said items,
• wherein said pick-up point comprises, for each order pick-up station:
• a first 2-dimensional bar code visible from said first parking space comprising information identifying said order picking station and/or a first signalling element for signalling a request for delivery of an order located in a immediate vicinity of said first parking space and/or a detector for detecting presence of a customer who has placed an order in the vicinity of said first parking space;
• and
• a second 2-dimensional bar code visible from said second parking location comprising information identifying said order picking station and/or a second order delivery request signalling element located in an immediate vicinity of said second parking space and/or a detector for detecting a presence of a customer having placed an order in the vicinity of said second parking space,
• said method comprising:
• scanning by a customer having placed an order of said second two-dimensional bar code by using a dedicated application downloadable on a terminal of said customer able to transmit a signal to said management unit comprising an identification information of said order and said identification information of said order picking station contained in said second bar code or signalling a request for delivery of an order by using said second signalling element or detection of the presence of the customer in the vicinity of said second parking space;
• from said scanning or signalling or said detection, generating by said management unit instructions to activate the collection, within said buffer storage facility, the items of the signalled order or of the order of the customer having scanned one of said bar codes or of the order of the customer having been detected in the vicinity of a parking space and instructions for controlling the routing of said items by said router to the picking station associated with said second bar code having been scanned by said customer or associated with said second signalling element having notified a request for delivery of the order of said customer or associated with the access lane where the presence of said customer has been detected;
• scanning by the same customer of said first two-dimensional bar code by using said dedicated application downloadable on a terminal of said customer able to transmit a signal to said management unit comprising an identification information of said order and said identification information of said order picking station contained in said first bar code or signalling a request for delivery of the order of said customer by using said first signalling element or detection of the presence of the same customer in the vicinity of said first parking space;
• and
• delivery of the order items to said picking station associated with said first bar code having been scanned by said customer or associated with said first signalling element having signalled a request for delivery of the order of said customer or associated with the access lane where the presence of said customer has been detected,
• wherein:
• said first signalling element and/or said second signalling element comprises at least one signalling element belonging to the group consisting of:
• a bar code reader;
• a QR code reader;
• a magnetic strip or chip reader;
• a numerical keyboard for entering a code;
• and
• a biometric identification reader;
• and
• said pick-up point comprises, for each access and parking lane, a signalling element which signals a number of vehicles parked in said access and parking lane.