Remote management of wearable cardiac defibrillation system

A mobile communication device configured to be operated by a patient using a Wearable Cardiac Defibrillator (WCD), the mobile communication device comprising:

• a communication module configured to establish a local commlink with the WCD when the patient is using the WCD, and to establish a remote commlink with a remote device;
• a positioning determining system configured to determine a patient location when the patient is using the WCD;
• and
• one or more processors configured to:
• receive a shock event message from the WCD via the local commlink responsive to the patient receiving a therapeutic shock from the WCD;
• determine the patient location when the shock event message is received using the positioning determining system;
• and
• responsive to a determination, by the remote device, that the patient is unconscious or unresponsive based on an inability to establish communication with the patient, transmit the shock event message and the patient location to the remote device responsive to receiving the shock event message from the WCD to notify a third party that the therapeutic shock has been applied to the patient, wherein the third party is identified, among a plurality of third parties, as being located closest to the patient, based on the patient location,
• wherein responsive to a determination that the identified third party is unavailable to assist the patient, transmit, by the remote device, the shock event message and the patient location to a public safety answering point (PSAP) or emergency medical services (EMS).

A remote assistance system, comprising:

• a Wearable Cardiac Defibrillator (WCD) system configured to be worn by a patient;
• a mobile communication device configured to establish a first commlink with the WCD system when the patient is using the WCD system;
• and
• a remote patient data platform configured to establish a second commlink with the mobile communication device;
• wherein:
• the WCD system is configured to apply a therapeutic shock to the patient during a shock event, and to transmit a shock event message to the mobile communication device via the first commlink responsive to the shock event;
• the mobile communication device is configured to determine a patient location responsive to receipt of the shock event message, and to transmit the patient location and the shock event message to the remote patient data platform via the second commlink;
• the remote patient data platform is configured to attempt to contact the patient via the mobile communication device, and to determine whether the patient is unconscious or unresponsive based on inability to establish communication with the patient;
• responsive to a determination that the patient is unconscious, the remote patient data platform is configured to cause a third party to be notified of the patient location and that the WCD system has applied the therapeutic shock to the patient by transmitting the shock event message and the patient location, via one or more intermediate devices, to a remote device associated with the third party via the second commlink;
• and
• responsive to a determination that the notified third party is unavailable to assist the patient, the remote patient data platform is configured to transmit the patient location and the shock event message to a public safety answering point (PSAP) or emergency medical services (EMS).

A method to assist a patient using a Wearable Cardiac Defibrillator (WCD) system, the method comprising:

• applying a therapeutic shock with the WCD system to the patient during a shock event;
• transmitting a shock event message from the WCD system to a mobile communication device responsive to the shock event;
• determining a patient location with the mobile communication device responsive to receiving the shock event message;
• transmitting the patient location and the shock event message to a remote patient data platform;
• identifying a third party, among a plurality of third parties, located closest to the patient based on the patient location;
• responsive to determining, by the remote patient data platform, that the patient is unconscious or unresponsive based on an inability to establish communication with the patient, causing the third party to be notified, via one or more intermediate devices, of the patient location and that the WCD system has applied the therapeutic shock to the patient by transmitting the shock event message and the patient location to a remote device associated with the third party from the remote patient data platform;
• and
• responsive to determining that the third party is unavailable to assist the patient, transmitting, by the remote patient data platform, the shock event message and the patient location to a public safety answering point (PSAP) or emergency medical services (EMS).