System and method for handling of a service request

A system comprising:

• data processing hardware;
• and
• memory hardware in communication with the data processing hardware, the memory hardware storing instructions that, when executed on the data processing hardware, cause the data processing hardware to perform operations comprising:
• detecting a low-impact event of a vehicle;
• receiving one or more service request handling inputs;
• assigning at least one service request handling pathway to the low-impact event based on the service request handling inputs subsequently or simultaneously present when the low-impact event is detected, the service request handling pathways include a first handling pathway, a second handling pathway, and a third handling pathway;
• initiating a service request;
• dynamically assigning, via a call handling strategy evaluator, a service request cancellation period to the service request based on the assigned service request handling pathway, the first handling pathway having a first service request cancellation period of zero (0) seconds, the second handling pathway having a second service request cancellation period that is greater than the first service request cancellation period, and the third handling pathway having a third service request cancellation period that is greater than the first and second service request cancellation periods;
• when the second or third handling pathways is assigned, prompting an operator of the vehicle with the service request cancellation period assigned;
• determining whether a cancellation request is received within the service request cancellation period;
• and
• either (i) cancelling the service request when the cancellation request is received within the service request cancellation period or (ii) transmitting the service request to a service provider when the cancellation request is not received within the service request cancellation period.