System, method, and computer program product for providing quick response (QR) codes® for injection systems

A system for providing a matrix barcode associated with an injection system comprising:

• the injection system;
• and
• at least one processor in communication with the injection system, wherein the at least one processor is programmed or configured to:
• receive data associated with the injection system, wherein the data associated with the injection system comprises:
• data associated with an identifier of the injection system, wherein the identifier comprises a model number of the injection system, a serial number of the injection system, or any combination thereof;
• and
• data associated with a malfunction encountered during one or more operations of the injection system;
• automatically generate a network resource based on the data associated with the injection system, wherein the network resource comprises a uniform resource locator (URL), wherein, when automatically generating the network resource, the at least one processor is programmed or configured to:
• remove sensitive data from the data associated with the injection system using a log scrubber;
• encode the data associated with the malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system into the URL;
• generate a plurality of encryption keys for accessing the URL;
• encrypt one or more fields of the URL using a first encryption key of the plurality of encryption keys according to a pretty good privacy (PGP) encryption technique;
• and
• generate the matrix barcode based on the URL, wherein the matrix barcode comprises a two-dimensional barcode, and wherein the matrix barcode comprises a static data element and a dynamic data element, wherein the static data element comprises a first data element having a value that does not change following an initial activation of the injection system, wherein the first data element comprises the data associated with the identifier of the injection system, and wherein the dynamic data element comprises a second data element having a value that changes following an initial activation of the injection system, wherein the second data element comprises the data associated with the malfunction encountered during one or more operations of the injection system, and wherein the matrix barcode is configured to cause a user device to transmit the data associated with the malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system to a remote support system when the user device scans the matrix barcode;
• and
• display the matrix barcode on a graphical user interface (GUI) displayed on a display screen of the injection system;
• the user device configured to:
• scan the matrix barcode on the GUI displayed on the display screen of the injection system;
• and
• transmit the data associated with the malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system to the remote support system based on scanning the matrix barcode, wherein, when transmitting the data associated with the malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system to the remote support system, the user device is configured to:
• open a webpage based on the URL from which the matrix barcode was generated based on scanning the matrix barcode;
• and
• transmit location data associated with a location of user device and the data associated with the malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system via the webpage;
• the remote support system configured to:
• decrypt the encrypted one or more fields of the network resource using a second encryption key of the plurality of encryption keys according to the PGP encryption technique that was used to encrypt the encrypted one or more fields.

A computer program product for providing a matrix barcode associated with an injection system, the computer program product comprising at least one non-transitory computer-readable medium comprising one or more instructions that, when executed by at least one processor of the injection system, cause the at least one processor to:

• receive data associated with the injection system, wherein the data associated with the injection system comprises:
• data associated with an identifier of the injection system, wherein the identifier comprises a model number of the injection system, a serial number of the injection system, or any combination thereof;
• and
• data associated with a malfunction encountered during one or more operations of the injection system;
• automatically generate a network resource based on the data associated with the injection system, wherein the network resource comprises a uniform resource locator (URL), wherein, the one or more instructions that cause the at least one processor to automatically generate the network resource, cause the at least one processor to:
• remove sensitive data from the data associated with the injection system using a log scrubber;
• encode the data associated with a malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system into the URL;
• generate a plurality of encryption keys for accessing the URL;
• encrypt one or more fields of the URL using a first encryption key of the plurality of encryption keys according to a pretty good privacy (PGP) encryption technique;
• and
• generate the matrix barcode based on the URL, wherein the matrix barcode comprises a two-dimensional barcode, and wherein the matrix barcode comprises a static data element and a dynamic data element, wherein the static data element comprises a first data element having a value that does not change following an initial activation of the injection system, wherein the first data element comprises the data associated with the identifier of the injection system, and wherein the dynamic data element comprises a second data element having a value that changes following the initial activation of the injection system, wherein the second data element comprises the data associated with the malfunction encountered during one or more operations of the injection system, and wherein the matrix barcode is configured to cause a user device to transmit the data associated with the malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system to a remote support system when the user device scans the matrix barcode;
• and
• display the matrix barcode on a graphical user interface (GUI) displayed on a display screen of the injection system;
• wherein the at least one non-transitory computer-readable medium further comprising one or more instructions that, when executed by the user device, cause the user device to:
• scan the matrix barcode on the GUI displayed on the display screen of the injection system;
• and
• transmit the data associated with a malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system to the remote support system based on scanning the matrix barcode, wherein, the one or more instructions that cause the user device to transmit the data associated with the malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system to the remote support system, cause the user device to:
• open a webpage based on the URL from which the matrix barcode was generated based on scanning the matrix barcode;
• and
• transmit location data associated with a location of user device and the data associated with the malfunction encountered during one or more operations of the injection system and the data associated with the identifier of the injection system via the webpage;
• wherein the at least one non-transitory computer-readable medium further comprising one or more instructions that, when executed by the remote support system, cause the remote support system to:
• decrypt the one or more encrypted fields of the network resource using a second encryption key of the plurality of encryption keys according to the PGP encryption technique that was used to encrypt the encrypted one or more fields.