Occupancy identification for guiding delivery personnel

An apparatus for a premises security or automation system, comprising:

• a processor;
• memory in electronic communication with the processor;
• and
• instructions stored in the memory and executable by the processor to cause the apparatus to:
• receive a delivery pending indication for each of a plurality of package delivery events to a premises;
• determine an occupancy of the premises for each delivery pending indication;
• identify, through one or more sensors, one or more characteristics of an occupant of the premises based at least in part on the determined occupancy for each delivery pending indication;
• identify a delivery setting including a delivery area of the premises based at least in part on the one or more characteristics of the occupant for each delivery pending indication;
• enable, by one or more door lock controllers, access through a selected entry point to the delivery area by a delivery person, and securing against access through other entry points to another area of the premises occupied by the occupant based on the identified delivery setting for at least one of the plurality of package delivery events;
• and
• transmit delivery instructions to the delivery person for each of the plurality of package delivery events including an indication of the delivery area based on the identified delivery settings.

A non-transitory computer-readable medium storing code for a premises security or automation system, the code comprising instructions executable by a processor to:

• receive a delivery pending indication for each of a of a plurality of package delivery events to a premises;
• determine an occupancy of the premises for each delivery pending indication;
• identify, through one or more sensors, one or more characteristics of an occupant of the premises based at least in part on the determined occupancy for each delivery pending indication;
• identify a delivery setting including a delivery area of the premises based at least in part on the one or more characteristics of the occupant for each delivery pending indication;
• enable, by one or more entry point automation controllers, access through a selected entry point to the delivery area by a delivery person, and securing against access through other entry points to another area of the premises occupied by the occupant based on the identified delivery setting for at least one of the plurality of package delivery events;
• and
• transmit delivery instructions to the delivery person for each of the plurality of package delivery events including an indication of the delivery area based on the identified delivery settings.