Systems and methods for data curation in a document processing system

A system comprising:

• a document processing agent implemented at a local processor-based device, coupled to a memory storage device storing data and processor instructions executable on the local processor-based device, configured to:
• obtain a question-and-answer data item representative of a question-and-answer pair relating to source content of a source document, wherein the question-and-answer data item is associated with answer responsiveness and feedback information;
• determine from the answer responsiveness and feedback information a level of answer responsiveness of the question-and-answer item to a submitted query and a level of answer satisfaction;
• and
• in response to a determination, based on the level of answer responsiveness of the question-and-answer data item and on the level of answer satisfaction, that the question-and-answer data item requires refinement:
• select one of a plurality of users according to one or more matching criteria relating, at least in part, to subject-matter associated with the question-and-answer data item and expertise information respectively associated with the plurality of users;
• and
• a communication unit configured to communicate at least the question-and-answer data item to a destination device associated with the selected one of the plurality of users for editing the at least one question-and-answer data item receive, at the local device, a refined question-and-answer data item derived from the question-and-answer data item communicated to the destination device;
• and
• store the refined question-and-answer data item at a question-answer cache maintained at the local device;
• wherein the answer responsiveness and feedback information comprise one or more of:
• frequency at which the associated question-and-answer data item has been accessed, level of satisfaction determined based on feedback by one or more users regarding the question-and-answer data item, a confidence level of responsiveness of an answer portion to a question portion of the question-and-answer data item, or authorship information associated with the question-and-answer data item, and
• wherein the question-and-answer data item comprises one or more of:
• a pointer to access from a remote device at least a portion of the source document corresponding to an answer to the question-and-answer pair, at least part of the source content, or a summary of the at least the portion of the source content.

A non-transitory computer readable media programmed with instructions, executable on one or more processors of a computing system, to

• obtain at a local device, a question-and-answer data item representative of a question-and-answer pair relating to source content of a source document, wherein the question-and-answer data item is associated with answer responsiveness and feedback information;
• determine from the answer responsiveness and feedback information a level of answer responsiveness of the question-and-answer item to a submitted query and a level of answer satisfaction;
• and
• in response to a determination, based on the level of answer responsiveness of the question-and-answer data item and on the level of answer satisfaction, that the question-and-answer data item requires refinement:
• select one of a plurality of users according to one or more matching criteria relating, at least in part, to subject-matter associated with the question-and-answer data item and expertise information respectively associated with the plurality of users;
• and
• communicate at least the question-and-answer data item to a destination device associated with the selected one of the plurality of users for editing the at least one question-and-answer data item
• receive, at the local device, a refined question-and-answer data item derived from the question-and-answer data item communicated to the destination device;
• and
• store the refined question-and-answer data item at a question-answer cache maintained at the local device;
• wherein the answer responsiveness and feedback information comprise one or more of:
• frequency at which the associated question-and-answer data item has been accessed, level of satisfaction determined based on feedback by one or more users regarding the question-and-answer data item, a confidence level of responsiveness of an answer portion to a question portion of the question-and-answer data item, or authorship information associated with the question-and-answer data item, and
• wherein the question-and-answer data item comprises one or more of:
• a pointer to access from a remote device at least a portion of the source document corresponding to an answer to the question-and-answer pair, at least part of the source content, or a summary of the at least the portion of the source content.