US 12,217,302 B2Granted

Interactive product review interface

AssigneeeBay Inc.

InventorsSyeda Hudda, Ethan O'Brien, Supraja Yadati, Pramod Mahadev Mamidipudi

Life of this patent

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Abstract

Systems and methods for creating and presenting interactive product review interfaces are presented. The system processes a purchase request for a product from a user. The system then identifies one or more user feedback questions for the product. For each particular user feedback question, the system generates user feedback graphics based on stored user feedback associated with the particular user feedback question. The system transmits the one or more selected user feedback questions and the generated user feedback graphics to a client system associated with the user for display. The system receives user feedback for a user feedback question in the selected one or more user feedback questions. The system updates the user feedback graphic associated with the question to include the received user feedback. The system transmits the updated user feedback graphic to the client system for display in real-time.

Claims20

Dependent claims

A system comprising:

one or more processors;
memory;
and
one or more programs stored in the memory, the one or more programs comprising instructions that when executed by the one or more processors, cause the one or more processors to perform operations comprising:
selecting one or more predetermined user feedback questions based on a determination of relative impact each predetermined user feedback question has on future user purchase decisions by analyzing purchase trends for a product or type of product to determine which predetermined user feedback questions were most predictive of user purchase decisions;
generating a user feedback page comprising a graphical feedback element associated with a user feedback question from the one or more predetermined user feedback questions and a first user feedback graphic, the graphical feedback element comprising a first graphic indicator and a second graphic indicator that each represents an answer to the user feedback question, the first user feedback graphic comprising an annulus that graphically displays a percentage corresponding to previous answers to the user feedback question by filling in a portion of the annulus based on the percentage;
causing presentation of the generated user feedback page on a user interface of a client device of a user;
receiving, via the user interface, an indication of a selection of the first graphic indicator or the second graphic indicator;
in response to receiving the indication, generating a second user feedback graphic that includes feedback data from the user based on the selection of the first graphic indicator or the second graphic indicator;
and
causing an update to the user interface that replaces the first user feedback graphic with the second user feedback graphic and visually distinguishes the selected first graphic indicator or the second graphic indicator.

8 more elements

A method comprising:

selecting one or more predetermined user feedback questions based on a determination of relative impact each predetermined user feedback question has on future user purchase decisions by analyzing purchase trends for a product or type of product to determine which predetermined user feedback questions were most predictive of user purchase decisions;
generating a user feedback page comprising a graphical feedback element associated with a user feedback question from the one or more predetermined user feedback questions and a first user feedback graphic, the graphical feedback element comprising a first graphic indicator and a second graphic indicator that each represents an answer to the user feedback question, the first user feedback graphic comprising an annulus that graphically displays a percentage corresponding to previous answers to the user feedback question by filling in a portion of the annulus based on the percentage;
causing presentation of the generated user feedback page on a user interface of a client device of a user;
receiving, via the user interface, an indication of a selection of the first graphic indicator or the second graphic indicator;
in response to receiving the indication, generating a second user feedback graphic that includes feedback data from the user based on the selection of the first graphic indicator or the second graphic indicator;
and
causing an update to the user interface that replaces the first user feedback graphic with the second user feedback graphic and visually distinguishes the selected first graphic indicator or the second graphic indicator.

4 more elements

A non-transitory computer-readable storage medium storing instructions that, when executed by one or more processors of a machine, cause the machine to perform operations comprising:

selecting one or more predetermined user feedback questions based on a determination of relative impact each predetermined user feedback question has on future user purchase decisions by analyzing purchase trends for a product or type of product to determine which predetermined user feedback questions were most predictive of user purchase decisions;
generating a user feedback page comprising a graphical feedback element associated with a user feedback question from the one or more predetermined user feedback questions and a first user feedback graphic, the graphical feedback element comprising a first graphic indicator and a second graphic indicator that each represents an answer to the user feedback question, the first user feedback graphic comprising an annulus that graphically displays a percentage corresponding to previous answers to the user feedback question by filling in a portion of the annulus based on the percentage;
causing presentation of the generated user feedback page on a user interface of a client device of a user;
receiving, via the user interface, an indication of a selection of the first graphic indicator or the second graphic indicator;
in response to receiving the indication, generating a second user feedback graphic that includes feedback data from the user based on the selection of the first graphic indicator or the second graphic indicator;
and
causing an update to the user interface that replaces the first user feedback graphic with the second user feedback graphic and visually distinguishes the selected first graphic indicator or the second graphic indicator.

4 more elements

Dependencies are inferred from the claim text.

Facts

Application: 17/316,910Filed 11 May 2021 · continuation
Priority: 11 Aug 2015
Published: US 2021/0264507 A126 Aug 2021
Granted: 4 Feb 2025
Term ends: Not estimatedThe source records don’t support an estimate.

Classification5 codes

G06Q 30/0641
Electronic shopping [e-shopping]: utilising user interfaces specially adapted for shopping
G06Q 30/0282
Marketing; Price estimation or determination; Fundraising: rating or review of business operators or products
H04L 67/306
Profiles: user profiles
G06Q
Information and communication technology [ict] specially adapted for administrative, commercial, financial, managerial

Family

Application62/203,837Us provisional application · filed 11 Aug 2015
Application14/986,091Parent of this continuation · filed 31 Dec 2015
US 2021/0264507 A1Pre-grant publication · published 26 Aug 2021
US 11,030,677 B2Parent of this continuation
US 2017/0046775 A1Published application
US 12,217,302 B2This patent

From the US filing history. Foreign family members aren’t listed.

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