US 12,217,171 B2Granted

Engagement signal generation and analysis

AssigneeMicrosoft Technology Licensing, LLC

InventorsTheo Lorrain-Hale, William D. Tierney, Feng Liu, Douglas Lane Milvaney, Manon Knoertzer

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Abstract

Engagement signals may be generated and analyzed based on user interactions with documents, particularly in a collaboration environment. The user interactions may generate raw collaboration signals that may be received and processed into cleaned collaboration signals. For example, noise may be removed from the raw collaboration signals to generate the cleaned collaboration signals. The cleaned collaboration signals may be grouped into engagement signals, where each engagement signal represents an individual event or engagement event of the user with the document. The grouping may be based on boundary signals, time frames, and/or any other reasonable limiting element. Each of the engagement signals may be classified into one of several engagement types based on the cleaned collaboration signals in the engagement signal. The engagement signals may then be analyzed to make determinations, recommendations, or the like regarding one or more users of the document, the document content, or the like.

Claims20

Dependent claims

A computer-implemented method for generating and analyzing engagement signals, the method comprising:

for each user of a plurality of users:
receiving raw collaboration signals generated based on the respective user interacting with a document,
processing the raw collaboration signals into cleaned collaboration signals,
grouping the cleaned collaboration signals into engagement signals, each engagement signal representing an individual event, wherein the grouping comprises identifying boundary signals for the individual events with a neural network configured to identify the boundary signals, the identifying comprising:
ingesting, by the neural network, the cleaned collaboration signals;
and
outputting, from the neural network, the boundary signals that indicate a beginning and end of the individual events, and
classifying each of the engagement signals into one of a plurality of engagement types based on the cleaned collaboration signals in the respective engagement signal;
generating a collaboration insight comprising collaboration information generated at least in part from the engagement signals of a first user of the plurality of users;
and
causing to display, on a display of a computing device of a second user of the plurality of users, a graphical user interface comprising the collaboration insight.

8 more elements

A system comprising:

one or more processors;
and
a memory having stored thereon instructions that, upon execution by the one or more processors, cause the one or more processors to:
for each user of a plurality of users:
receive raw collaboration signals generated based on the respective user interacting with a document;
process the raw collaboration signals into cleaned collaboration signals;
group the cleaned collaboration signals into engagement signals, each engagement signal representing an individual event, wherein the instructions to group comprises further instructions to identify boundary signals for the individual events with a neural network configured to identify the boundary signals, the instructions to identify comprising further instructions to:
ingest, by the neural network, the cleaned collaboration signals, and
output, from the neural network, the boundary signals that indicate a beginning and end of the individual events;
and
classify each of the engagement signals into one of a plurality of engagement types based on the cleaned collaboration signals in the respective engagement signal,
generate a collaboration insight comprising collaboration information generated at least in part from the engagement signals of a first user of the plurality of users, and
cause to display, on a display of a computing device of a second user of the plurality of users, a graphical user interface comprising the collaboration insight.

10 more elements

Dependencies are inferred from the claim text.