Virtual device enrollment and management

A non-transitory computer-readable medium embodying instructions executable by at least one computing device, the instructions, when executed, causing the at least one computing device to at least:

• retrieve, by an enrollment agent executed in a virtual device, a serial number of the virtual device using an operating system command that identifies the serial number locally to the virtual device;
• transmit, by the enrollment agent to a management service, a request to identify device records with the management service, wherein transmitting the request comprises invoking an Application Programming Interface (API) of the management service using the serial number as a parameter and wherein the request is authenticated using management service credentials decrypted from an encrypted configuration file that is decrypted by the enrollment agent;
• receive, by the enrollment agent, a management identifier of a device record that is associated with the serial number;
• set, by the enrollment agent, a local device management parameter of the virtual device to specify the management identifier;
• and
• transmit, from the virtual device to the management service, an enrollment request to enroll the virtual device with the management service.

A system, comprising:

• at least one computing device;
• and
• instructions accessible by the at least one computing device, wherein the instructions, when executed, cause the at least one computing device to at least:
• retrieve, by an enrollment agent executed in a virtual device, a serial number of the virtual device using an operating system command that identifies the serial number locally to the virtual device;
• transmit, by the enrollment agent to a management service, a request to identify device records with the management service, wherein transmitting the request comprises invoking an Application Programming Interface (API) of the management service using the serial number as a parameter and wherein the request is authenticated using management service credentials decrypted from an encrypted configuration file that is decrypted by the enrollment agent;
• receive, by the enrollment agent, a management identifier of a device record that is associated with the serial number;
• set, by the enrollment agent, a local device management parameter of the virtual device to specify the management identifier;
• and
• transmit, from the virtual device to the management service, an enrollment request to enroll the virtual device with the management service.