Voice service restoration after element failure
AssigneeComcast Cable Communications, LLC
InventorsMatthew J. Christopher, Raghavendra P. Hegde
Life of this patent
Estimating the term…
Abstract
A particular computing device providing service to a user device may become unavailable. If a computing device becomes unavailable, a backup computing device may be requested to provide services to user devices on a temporary basis to allow call completion. Messages to the backup computing device instance may indicate the basis for service issues and prompt further action by the computing device, such as registration with an alternative computing device or re-registration with a computing device that was determined to be unavailable.
Claims21
A method comprising:
- receiving, by a computing device, a first call invite for a first user device, wherein the first user device is not registered for call handling services with the computing device;
- handling the first call invite by sending the first call invite to the first user device, wherein the first call invite indicates service restoration;
- and
- receiving, from the first user device, a response to the first call invite.
One or more non-transitory computer-readable media storing instructions that, when executed, cause:
- receiving, by a computing device, a first call invite for a first user device, wherein the first user device is not registered for call handling services with the computing device;
- handling the first call invite by sending the first call invite to the first user device, wherein the first call invite indicates service restoration;
- and
- receiving, from the first user device, a response to the first call invite.
An apparatus comprising:
- one or more processors;
- and
- memory storing instructions that, when executed by the one or more processors, configure the apparatus to:
- receive a first call invite for a first user device, wherein the first user device is not registered for call handling services with the apparatus;
- handle the first call invite by sending the first call invite to the first user device, wherein the first call invite indicates service restoration;
- and
- receive, from the first user device, a response to the first call invite.
Dependencies are inferred from the claim text.