Multi-channel messaging system

A computer-implemented method, comprising:

• detecting a trigger condition associated with a data record based on monitoring data record operations in connection with the data record;
• in response to detecting the trigger condition, generating a first message object for the data record and a related message object, the first message object being associated with at least one compatible access channel and the related message object being associated with a second access channel different from the at least one compatible access channel associated with the first message object;
• storing the first message object and related message object in a memory, the first message object being stored in association with a set of one or more message objects for the data record;
• detecting a data record operation via a first access channel;
• and
• selecting the first message object from the set based on a real-time determination that the at least one compatible access channel includes the first access channel via which the data record operation is detected;
• and
• causing the first message object to be delivered via the first access channel.

A non-transitory computer readable storage medium is comprising processor-executable instructions which, when executed, configure one or more processors to:

• detect a trigger condition associated with a data record based on monitoring data record operations in connection with the data record;
• in response to detecting the trigger condition, generate a first message object for the data record and a related message object, the first message object being associated with at least one compatible access channel and the related message object being associated with a second access channel different from the at least one compatible access channel associated with the first message object;
• store the first message object and related message object in a memory, the first message object being stored in association with a set of one or more message objects for the data record;
• detect a data record operation via a first access channel;
• and
• select the first message object from the set based on a real-time determination that the at least one compatible access channel includes the first access channel via which the data record operation is detected;
• and
• cause the first message object to be delivered to via the first access channel.