Action recommendations for operational issues

A system, comprising:

• a memory;
• and
• a processor, the processor configured to execute instructions stored in the memory to:
• identify that an information technology (IT) component is associated with a first alert having an alert type;
• output, for user selection, first recommended actions associated with the IT component, wherein the first recommended actions include a recommended action associated with the IT component;
• receive a first user input of a user-selected action;
• determine that the first recommended actions do not include the user-selected action;
• decrease an alert-to-component likelihood between the IT component and the alert type based on the determination that the first recommended actions do not include the user-selected action;
• identify that the IT component is associated with a second alert based on the alert-to-component likelihood exceeding an alert-to-component likelihood threshold;
• output, for user selection, second recommended actions associated with the IT component, wherein the second recommended actions do not include the recommended action and includes the user-selected action;
• receive a second user input of the user-selected action;
• transmit a request to execute the user-selected action;
• receive a third user input of the user-selected action responsive to a third alert not associated with another IT component that is different from the IT component;
• and
• responsive to the third user input, associate the user-selected action with the another IT component.

A non-transitory computer readable medium storing instructions operable to cause one or more processors to perform operations comprising:

• identifying that an information technology (IT) component is associated with a first alert having an alert type;
• outputting, for user selection, first recommended actions associated with the IT component, wherein the first recommended actions include a recommended action associated with the IT component;
• receiving a first user input of a user-selected action;
• determining that the first recommended actions do not include the user-selected action;
• decreasing an alert-to-component likelihood between the IT component and the alert type based on the determination that the first recommended actions do not include the user-selected action;
• identifying that the IT component is associated with a second alert based on the alert-to-component likelihood exceeding an alert-to-component likelihood threshold;
• outputting, for user selection, second recommended actions associated with the IT component, wherein the second recommended actions do not include the recommended action and includes the user-selected action;
• receiving a second user input of the user-selected action;
• transmitting a request to execute the user-selected action;
• receiving a third user input of the user-selected action responsive to a third alert not associated with another IT component that is different from the IT component;
• and
• responsive to the third user input, associating the user-selected action with the another IT component.