Automated remedial actions for service level objective thresholds

A non-transitory computer-readable storage medium storing instructions that, when executed by a computing system, cause the computing system to perform a process for automatically taking remedial actions for service level objective (SLO) thresholds, the process comprising:

• receiving an SLO alert indicating an issue;
• and
• performing, utilizing a mapping of SLO alert types to automated responses, a first determining that a type of the SLO alert is mapped to a resource utilization automated response;
• and
• in response to the first determining, performing an automated remedial action including automatically making available additional network resources mapped to the type of the SLO alert, wherein the making available additional network resources includes:
• automatically making available a first set of additional network resources;
• performing a second determining that the first set of additional network resources improved the issue by at least an amount associated with the type of the SLO alert, but did not resolve the issue;
• and
• in response to the second determining, automatically making available a second set of additional network resources.

A computing system comprising:

• one or more processors;
• and
• one or more memories storing instructions that, when executed by the one or more processors, cause the computing system to perform a process comprising:
• receiving an alert indicating an issue;
• and
• performing, utilizing a mapping of SLO alert types to automated responses, a first determining that a type of the alert is mapped to a resource utilization automated response;
• and
• in response to the first determining, performing an automated remedial action including automatically making available additional network resources, wherein the making available additional resources includes:
• automatically making available a first set of additional network resources;
• performing a second determining that the first set of additional network resources improved the issue by at least an amount associated with the type of the alert, but did not resolve the issue;
• and
• in response to the second determining, automatically making available a second set of additional network resources.