Information processing system, information processing method, and storage medium
AssigneeNEC Corporation
InventorMasamichi Tanabe
Life of this patent
Estimating the term…
Abstract
Provided is an information processing system including: a voice information acquisition unit that acquires voice information including an utterance made by a person; a status acquisition unit that acquires status information related to status of the person; and a support information generation unit that generates support information used for supporting operation of the person based on the voice information and the status information.
Claims17
An information processing system comprising:
- a voice information acquisition unit that acquires voice information including an utterance made by a person that is a salesclerk of a shop;
- a status acquisition unit that acquires status information related to status of the person, the status information acquired based on an image including the person captured by a camera installed in the shop, the status information including information related to a position of the person;
- and
- a support information generation unit that generates support information used for supporting an operation of the person based on the voice information and the status information,
- wherein the support information generation unit withholds generation of the support information when a customer is near the salesclerk.
An information processing method comprising:
- acquiring voice information including an utterance made by a person that is a salesclerk of a shop;
- acquiring status information related to status of the person, the status information acquired based on an image including the person capture by a camera installed in the shop, the status information including information related to a position of the person;
- and
- generating support information used for supporting an operation of the person based on the voice information and the status information,
- wherein the generating support information comprises withholding generation of the support information when a customer is near the salesclerk.
A non-transitory storage medium storing a program that causes a computer to perform an information processing method comprising:
- acquiring voice information including an utterance made by a person that is a salesclerk of a shop;
- acquiring status information related to status of the person, the status information acquired based on an image including the person captured by a camera installed in the shop, the status information including information related to a position of the person;
- and
- generating support information used for supporting an operation of the person based on the voice information and the status information,
- wherein the generating support information comprises withholding generation of the support information when a customer is near the salesclerk.
Dependencies are inferred from the claim text.