Self-checkout workflow management system

A system comprising:

• one or more computer processors;
• and
• a memory containing a program executable by the one or more computer processors to perform an operation comprising:
• receiving one or more graphical images at least partially depicting a physical area associated with a self-checkout kiosk during a transaction associated with (i) one or more items and (ii) a form of payment at the self-checkout kiosk, the one or more graphical images comprising a first of the one or more items, the self-checkout kiosk configured to output one or more communications via one or more graphical user interface (GUI) screens associated with a workflow;
• predicting, using one or more classifiers and based on the one or more graphical images, at least one of (i) an item type of the first item or (ii) a payment type of the form of payment;
• providing, without requiring an intervention, at least one of the item type or the payment type as input to the workflow, which causes at least a given one of the one or more communications to be at least partially omitted from being output, wherein the given communication is associated with explicitly specifying at least one of the item type, the payment type, or payment readiness;
• and
• executing the transaction at the self-checkout kiosk.

A non-transitory computer-readable medium containing a program executable to perform an operation comprising:

• receiving one or more graphical images at least partially depicting a physical area associated with a self-checkout kiosk during a transaction associated with (i) one or more items and (ii) a form of payment at the self-checkout kiosk, the one or more graphical images comprising a first of the one or more items, the self-checkout kiosk configured to output one or more communications via one or more graphical user interface (GUI) screens associated with a workflow;
• predicting, using one or more classifiers and based on the one or more graphical images, at least one of (i) an item type of the first item or (ii) a payment type of the form of payment;
• providing, without requiring an intervention, at least one of the item type or the payment type as input to the workflow, which causes at least a given one of the one or more communications to be at least partially omitted from being output, wherein the given communication is associated with explicitly specifying at least one of the item type, the payment type, or payment readiness;
• and
• executing the transaction at the self-checkout kiosk.