User devices in claims damage estimation

A computer-method comprising:

• iteratively, and until a sufficient quantity of a plurality of acceptable images is received:
• receiving, by a server, damage data related to damage to an insured item, wherein the damage data defines an image of the insured item, wherein the damage data comprises video related to the damage to the insured item, wherein the insured item is a vehicle;
• after determining that the image is acceptable for use with object recognition logic of the server, and that is configured to identify one or more damaged areas of the insured item, add the image to the plurality of acceptable images;
• and
• after determining that the image is unacceptable, cause a remote user device to display instructions that indicate how to capture a replacement image related to the damage to the insured item to replace the image;
• after receiving the sufficient quantity of the plurality of acceptable images, evaluating, by the server, information related to an insurance policy associated with the insured item;
• compare, via the object recognition logic and using one or more edge detection techniques, the one or more images of the insured item to one or more reference images associated with the insured item, to identify one or more damaged areas of the insured item and one or more damaged parts within the respective damaged areas;
• calculating, by the server, an overall monetary valuation of submitting an insurance claim;
• communicating, by the server and to a remote device, and based on the overall monetary valuation, a suggestion of whether to submit an insurance claim for the insured item;
• and
• communicating, by the server and to a remote device, one or more incentive based on one or more of the damage data, the information related to the insurance policy, the overall monetary valuation, or the suggestion of whether to submit the insurance claim.

A non-transitory computer-readable medium storing computer-executable instructions, that when executed by one or more processors of an enhanced claims processing data server of an enhanced claims processing system, cause the enhanced claims processing system to:

• iteratively, and until a sufficient quantity of a plurality of acceptable images is received:
• receive damage data related to damage to an insured item, wherein the damage data defines an image of the insured item, wherein the damage data comprises video related to the damage to the insured item, wherein the insured item is a vehicle;
• after determining that the image is acceptable for use with object recognition logic of the enhanced claims processing data server, and that is configured to identify one or more damaged areas of the insured item, add the image to the plurality of acceptable images;
• and
• after determining that the image is unacceptable, cause a remote user device to display instructions that indicate how to capture a replacement image related to the damage to the insured item to replace the image;
• after receiving the sufficient quantity of the plurality of acceptable images, evaluate information related to an insurance policy associated with the insured item;
• compare, via the object recognition logic and using one or more edge detection techniques, the one or more images of the insured item to one or more reference images associated with the insured item, to identify one or more damaged areas of the insured item and one or more damaged parts within the respective damaged areas;
• calculate, based at least in part on a cost associated with repair of the one or more damaged parts in the information related to the insurance policy, an overall monetary valuation of submitting an insurance claim;
• communicate, to a remote device and based on the overall monetary valuation, a suggestion of whether to submit an insurance claim for the insured item;
• and
• communicate, to the remote device, one or more incentives based on one or more of the damage data, the information related to the insurance policy, the overall monetary valuation, or the suggestion of whether to submit the insurance claim.