Systems and methods for activating a transaction card

A method of activating a transaction card, the method comprising:

• receiving, by a mobile device and via a first contactless communication, information embedded on the transaction card comprising a uniform resource locator (URL) and an encrypted key;
• receiving, by the mobile device, customer identity information associated with the transaction card identified from a decryption of the encrypted key;
• displaying, by the mobile device and based on the first contactless communication, a web site associated with the URL, wherein the web site comprises a field configured to receive an input to register the mobile device with the transaction card within a user profile and a field automatically populated with the identified customer identity information as part of activation of the transaction card;
• providing, by the mobile device, an indication of an activation of the transaction card responsive to receiving a verification of the identified customer identity information;
• receiving, by the mobile device, an indication of a forgotten credential;
• receiving, by the mobile device and via a second contactless communication, information embedded on the transaction card;
• responding, by the mobile device, to the information from the second contactless communication by displaying the web site associated with the URL including a credential reset graphical user interface (GUI);
• receiving, by the mobile device and via the credential reset GUI, an indication to change a credential for accessing an account associated with the transaction card;
• and
• providing, by the mobile device and based on (i) a verification that the information embedded on the transaction card is associated with the account and that the mobile device is a registered device associated with the transaction card within the user profile, and (ii) receiving the indication to change the credential, information embedded on the transaction card to change the credential for accessing the account associated with the transaction card.

A system comprising:

• a processor;
• and
• a memory coupled to the processor, the memory storing instructions that, when executed by the processor, cause operations comprising:
• receiving a uniform resource locator (URL) and an encrypted key stored on a contactless transaction card from a first contactless communication between the contactless transaction card and a customer device;
• decrypting the encrypted key to identify customer identity information associated with the contactless transaction card;
• providing, based on the first contactless communication, a web site associated with the URL for display, wherein the web site comprises a field configured to receive an input to register the customer device with the contactless transaction card within a user profile and
• is populated with the identified customer identity information as part of activation of the contactless transaction card;
• providing, based on a verification of the identified customer identity information, an indication of an activation of the contactless transaction card for display;
• receiving information associated with the contactless transaction card from a second contactless communication between the contactless transaction card and the customer device;
• receiving an indication to reset a credential for accessing an account associated with the contactless transaction card;
• and
• resetting the credential for accessing the account associated with the contactless transaction card responsive to (i) verifying the information associated with the contactless transaction card from the second contactless communication is associated with the account and that the customer device is a registered device associated with the contactless transaction card within the user profile, and (ii) receiving the indication to reset the credential for accessing the account associated with the contactless transaction card from the second contactless communication, wherein resetting the credential includes by providing a credential reset graphical user interface (GUI) to the customer device.