Techniques for establishing trusted environments within a metaverse

A non-transitory computer-readable medium storing code, the code comprising instructions executable by a processor to:

• establish a session with a user within a three-dimensional virtual environment, wherein the established session is based at least in part on a first avatar being located within a threshold distance of a second avatar within the three-dimensional virtual environment, the first avatar being associated with the user and the second avatar being associated with a representative of an organization;
• receive, from the first avatar or the user, or both, account information associated with at least one account provided by the organization to the user;
• perform a first sequence of processes to verify the account information and an identifier of the representative, wherein verification of the account information and the identifier is based at least in part on respective data validated against a distributed ledger;
• perform a second sequence of processes to authenticate the first avatar based at least in part on the first sequence of processes being successful, wherein the second sequence of processes uses one or more questions received from the distributed ledger;
• and
• indicate, within the three-dimensional virtual environment, that the first avatar and the second avatar are verified based at least in part on the second sequence of processes being successful.

An apparatus, comprising:

• a controller associated with a memory device, wherein the controller is configured to cause the apparatus to:
• establish a session with a user within a three-dimensional virtual environment, wherein the established session is based at least in part on a first avatar being located within a threshold distance of a second avatar within the three-dimensional virtual environment, the first avatar being associated with the user and the second avatar being associated with a representative of an organization;
• receive, from the first avatar or the user, or both, account information associated with at least one account provided by the organization to the user;
• perform a first sequence of processes to verify the account information and an identifier of the representative, wherein verification of the account information and the identifier is based at least in part on respective data validated against a distributed ledger;
• perform a second sequence of processes to authenticate the first avatar based at least in part on the first sequence of processes being successful, wherein the second sequence of processes uses one or more questions received from the distributed ledger;
• and
• indicate, within the three-dimensional virtual environment, that the first avatar and the second avatar are verified based at least in part on the second sequence of processes being successful.