Handling a query from a requestor by a digital assistant where results include a data portion restricted for the requestor

An electronic processing device for handling a digital assistant query whose results include a data portion restricted for a requestor, the device comprising:

• a transceiver for receiving the query from a requestor device associated with the requestor;
• and
• a logic circuitry communicatively coupled to the transceiver, configured to:
• perform a database search and obtain the results of the query;
• determine whether the results of the query include a data portion restricted for the requestor, the data portion restricted for the requestor being data that the requestor does not have authorization level to access;
• responsive to determining that that the results of the query include the data portion restricted for the requestor, determine users having permission to process the data portion restricted for the requestor;
• for determined users having permission to process the data portion restricted for the requestor, calculate a priority factor, the priority factor based on at least one criterion defined by a contextual relation between the requestor and respective user having permission to process the data portion restricted for the requestor;
• wherein a weight is assigned to each criterion;
• and
• wherein a data set difference between a response to the query for the requestor and a response to the query for the respective user is determined;
• and a number of elements of the data set difference is one of criteria on which the priority factor is based;
• based on the priority factor, select, among users having permission to process the data portion restricted for the requestor, a contact person for the data portion restricted for the requestor,
• perform one or more of:
• (i) causing the contact person to be notified about the one or more of:
• the query, the requestor, the data portion restricted for the requestor, wherein notifying the contact person comprises causing a notification to be provided to a contact person device associated with the contact person;
• (ii) causing the requestor to be notified about the contact person, wherein notifying the requestor comprises causing a notification to be provided to the requestor device.

A non-transitory, computer-readable storage medium having program instructions stored thereon that when executed by one or more processors cause a logic circuitry to:

• receive a query from a requestor device associated with a requestor;
• perform a database search and obtain the results of the query;
• determine whether the results of the query include a data portion restricted for the requestor, wherein the data portion restricted for the requestor has a security level assigned, the requestor has an authorization level assigned and the requestor is not authorized to access the data portion;
• responsive to determining that that the results of the query include the data portion restricted for the requestor, determine users having permission to process the data portion restricted for the requestor;
• for determined users having permission to process the data portion restricted for the requestor, calculating a priority factor, the priority factor based on at least one criterion defined by a contextual relation between the requestor and respective user having permission to process the data portion restricted for the requestor;
• wherein a weight is assigned to each criterion;
• and
• wherein a data set difference between a response to the query for the requestor and a response to the query for the respective user is determined;
• and a number of elements of the data set difference is one of criteria on which the priority factor is based;
• based on the priority factor, select, among users having permission to process the data portion restricted for the requestor, a contact person for the data portion restricted for the requestor,
• perform one or more of:
• (i) causing the contact person to be notified about the one or more of:
• the query, the requestor, the data portion restricted for the requestor, wherein notifying the contact person comprises causing a notification to be provided to a contact person device associated with the contact person;
• (ii) causing the requestor to be notified about the contact person, wherein notifying the requestor comprises causing a notification to be provided to the requestor device.