Intelligent network operation platform for network fault mitigation

A system comprising:

• a memory;
• and
• one or more processors communicatively coupled to the memory and configured to:
• receive an alarm message comprising information indicative of a network incident that occurred in a network;
• execute machine learning logic against the information indicative of the network incident and a network incident cause model to determine one or more candidate actions,
• the one or more candidate actions determined to resolve a cause of the network incident, and
• the network incident cause model derived from a plurality of historic network data clusters that are each associated with a corresponding network incident cause;
• and
• execute at least one candidate action of the one or more candidate actions.

A non-transitory computer-readable storage medium storing instructions that, when executed by one or more processors, cause the one or more processors to perform operations comprising:

• receiving an alarm message comprising information indicative of a network incident that occurred in a network;
• executing machine learning logic against the information indicative of the network incident and a network incident cause model to determine one or more candidate actions,
• the one or more candidate actions determined to resolve a cause of the network incident, and
• the network incident cause model derived from a plurality of historic network data clusters that are each associated with a corresponding network incident cause;
• and
• executing at least one candidate action of the one or more candidate actions.