Personalized action reminders and dynamic injection of information in a cellular network
AssigneeInternational Business Machines Corporation
InventorsGandhi Sivakumar, Kushal S. Patel, Sarvesh S. Patel, Luke Peter Macura
Life of this patent
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Abstract
Provided are a method, system, and computer program product in which a service orchestration layer is configured in a telecommunications network. Personalized pending user actions are transmitted to a user equipment, in response to a hold being performed over a first communications channel to the user equipment.
Claims20
A method, comprising:
- performing a hold of a communication session of a user equipment over a voice-based primary dedicated logical channel (DTCH);
- determining, while the hold is performed, a preference for either voice-based updates or for text-notification;
- in response to determining the preference for voice-based updates, injecting an inline tone in the voice-based primary DTCH that is transmitted to the user equipment, wherein the inline tone includes voice-based personalized pending user actions;
- and
- in response to determining the preference for text-notification, sending personalized pending user actions as a text notification formulated in one or more Message Authentication Code (MAC) Packet Data Units (PDU) over an interface that is different from the voice-based primary DTCH.
A system, comprising:
- a memory;
- and
- a processor coupled to the memory, wherein the processor performs operations, the operations comprising:
- performing a hold of a communication session of a user equipment over a voice-based primary dedicated logical channel (DTCH);
- determining, while the hold is performed, a preference for either voice-based updates or for text-notification;
- in response to determining the preference for voice-based updates, injecting an inline tone in the voice-based primary DTCH that is transmitted to the user equipment, wherein the inline tone includes voice-based personalized pending user actions;
- and
- in response to determining the preference for text-notification, sending personalized pending user actions as a text notification formulated in one or more Message Authentication Code (MAC) Packet Data Units (PDU) over an interface that is different from the voice-based primary DTCH.
A computer program product, the computer program product comprising a computer readable storage medium having computer readable program code embodied therewith, the computer readable program code configured to perform operations in a processor, the operations comprising:
- performing a hold of a communication session of a user equipment over a voice-based primary dedicated logical channel (DTCH);
- determining, while the hold is performed, a preference for either voice-based updates or for text-notification;
- in response to determining the preference for voice-based updates, injecting an inline tone in the voice-based primary DTCH that is transmitted to the user equipment, wherein the inline tone includes voice-based personalized pending user actions;
- and
- in response to determining the preference for text-notification, sending personalized pending user actions as a text notification formulated in one or more Message Authentication Code (MAC) Packet Data Units (PDU) over an interface that is different from the voice-based primary DTCH.
Dependencies are inferred from the claim text.