Connected diagnostic system and method

A method for processing, storing, and transmitting historical data from at least one mobile asset comprising:

• receiving, using an onboard processing unit onboard the at least one mobile asset, a request for the historical data from at least one of a user onboard the at least one mobile asset and a user off-board the at least one mobile asset;
• obtaining, using the onboard processing unit, the historical data;
• sending, using the onboard processing unit, the historical data to at least one of an onboard operator display onboard the at least one mobile asset, at least one onboard system onboard the at least one mobile asset, at least one onboard subsystem onboard the at least one mobile asset, and at least one remote platform remote from the at least one mobile asset via at least one of a wired communication channel and a wireless communication channel;
• displaying, using the onboard operator display, the historical data on a condition that the request originated from the user onboard the at least one mobile asset;
• and
• displaying, using a web-based viewer provided by the at least one remote platform, the historical data on a condition that the request originated from the user off-board the at least one mobile asset.

A method for processing, onboard at least one mobile asset, at least one request from at least one remotely located user comprising:

• continuously monitoring a remote platform remote from the at least one mobile asset for the at least one request from the at least one remotely located user;
• receiving, using an onboard processing unit onboard the at least one mobile asset, the request via a wireless communication channel;
• identifying, using the onboard processing unit, a nature of the request, the nature comprising at least one of a remote software update and a user-requested action from the at least one remotely located user;
• installing, using the onboard processing unit, software on the onboard processing unit on a condition that the nature of the request is remote software update of the onboard processing unit;
• installing, using the onboard processing unit, software on an onboard operator display onboard the at least one mobile asset on a condition that the nature of the request is remote software update of the onboard operator display;
• installing, using the onboard processing unit, software on at least one of at least one onboard system onboard the at least one mobile asset and at least one onboard subsystem onboard the at least one mobile asset on a condition that the nature of the request is remote software update of at least one of the at least one onboard system onboard the at least one mobile asset and the at least one onboard subsystem onboard the at least one mobile asset;
• performing, using the onboard processing unit, the user-requested action on a condition that the nature of the request is user-requested action for the onboard operator display;
• sending, using the onboard processing unit, the request to at least one of the at least one onboard system onboard the at least one mobile asset and the at least one onboard subsystem onboard the at least one mobile asset on a condition that the nature of the request is the user-requested action for at least one of the at least one onboard system and at least one onboard subsystem;
• performing, using at least one of the onboard processing unit, the at least one onboard system, and the at least one onboard subsystem, the user-requested action on a condition that the nature of the request is the user-requested action for at least one of the at least one onboard system and the at least one onboard subsystem;
• and
• displaying, using the onboard operator display, an indication that the request is completed.

A method for integrating data comprising:

• receiving, using at least one of a wired communication channel, a wireless communication channel, and a business-to-business communication channel, the data from at least one of a source onboard the at least one mobile asset, a source off-board the at least one mobile asset, and a third party source;
• storing the data to a remote storage device remote from the at least one mobile asset;
• sending, using at least one of the wireless communication channel and the business-to-business communication channel, the data to an onboard processing unit onboard the at least one mobile asset and to at least one remote platform remote from the at least one mobile asset;
• sending, using at least one of the wired communication channel and the wireless communication channel, the data from the onboard processing unit to at least one of:
• an onboard operator display onboard the at least one mobile asset;
• and
• at least one of at least one onboard system onboard the at least one mobile asset and at least one onboard subsystem onboard the at least one mobile asset.

A system for processing, storing, and transmitting data from at least one mobile asset comprising:

• an onboard processing unit onboard the at least one mobile asset, the onboard processing unit adapted to receive the data, using at least one of a wired communication channel, a wireless communication channel, and a business-to-business communication channel, based on at least one data signal from at least one of at least one data source onboard the at least one mobile asset and at least one data source remote from the at least one mobile asset, the onboard processing unit further adapted to decode the data into decoded data;
• a data encoder adapted to compress at least one of the data and the decoded data into a compressed data structure;
• a cloud-based real-time server remote from the at least one mobile asset, the cloud-based real-time server adapted to receive at least one of the data and the compressed data structure from the onboard processing unit using the wireless communication channel;
• an onboard operator display onboard the mobile asset, the onboard operator display adapted to display at least one of the data and the decoded data, the onboard operator display comprising one of a third party onboard operator display and a system onboard operator display;
• and
• at least one remote platform remote from the at least mobile asset comprising a web-based viewer, the web-based viewer adapted to display at least one of the data and the compressed data structure received from the cloud-based real-time server.