Emergency management system

A computer-implemented method for determining a status of at least one merchant during or after an emergency event comprising:

• retrieving, from an electronic payment processing network, transaction data associated with a plurality of transactions, the electronic payment processing network comprising a transaction processing system, a plurality of merchant systems associated with merchant locations, and a plurality of issuer systems, the transaction data initiated from at least one of the following:
• point-of-sale devices associated with the plurality of merchant systems, automated teller machines associated with the plurality of issuer systems, or any combination thereof, the transaction data stored by a transaction processing system in the electronic payment processing network;
• determining, with at least one processor, a first transaction count from the plurality of transactions based on a type of each transaction of the plurality of transactions that occurred within a first predetermined time interval prior to an emergency event and in a geographic area;
• determining, with at least one processor, a second transaction count from the plurality of transactions based on the type of each transaction of the plurality of transactions that occurred within a second predetermined time interval during or after an emergency event and in the geographic area;
• determining, with at least one processor, a difference between the first transaction count and the second transaction count;
• determining, with at least one processor, an operational status of each of a plurality of entities associated with the plurality of transactions based on the difference between the first transaction count and the second transaction count, each entity of the plurality of entities comprising at least one of a merchant and a financial institution;
• generating and displaying a map interface comprising at least a portion of the geographic area including a location of the plurality of entities, the map interface comprising a plurality of icons, each icon of the plurality of icons corresponding to a location of an entity of the plurality of entities, the plurality of icons comprising a first subset of icons and a second subset of icons, the first subset of icons corresponding to entities having an operational status determined to be operational, the second subset of icons visually different than the first subset of icons and corresponding to entities having an operational status determined to be non-operational;
• automatically updating a corresponding icon for at least one first entity of the plurality of entities displayed on the map interface based on the operational status of the at least one first entity of the plurality of entities changing;
• and
• in response to determining the operational status of the at least one first entity, automatically communicating a message to at least one second entity based on the operational status of the at least one first entity, the at least one second entity comprising at least one of a merchant and a financial institution different than the at least one first entity.

A computer program product for determining a status of at least one merchant during or after an emergency event comprising at least one non-transitory computer-readable medium including program instructions that, when executed by at least one processor, cause the at least one processor to:

• retrieve, from an electronic payment processing network, transaction data associated with a plurality of transactions, the electronic payment processing network comprising a transaction processing system, a plurality of merchant systems associated with merchant locations, and a plurality of issuer systems, the transaction data initiated from at least one of the following:
• point-of-sale devices associated with the plurality of merchant systems, automated teller machines associated with the plurality of issuer systems, or any combination thereof, the transaction data stored by a transaction processing system in the electronic payment processing network;
• determine a first transaction count from the plurality of transactions based on a type of each transaction of the plurality of transactions that occurred within a first predetermined time interval prior to an emergency event and in a geographic area;
• determine a second transaction count from the plurality of transactions based on a type of each transaction of the plurality of transactions that occurred within a second predetermined time interval during or after an emergency event and in the geographic area;
• determine a difference between the first transaction count and the second transaction count;
• determine an operational status of each of a plurality of entities associated with the plurality of transactions based on the difference between the first transaction count and the second transaction count, each entity of the plurality of entities comprising at least one of a merchant and a financial institution;
• generate and display a map interface comprising at least a portion of the geographic area including a location of the plurality of entities, the map interface comprising a plurality of icons, each icon of the plurality of icons corresponding to a location of an entity of the plurality of entities, the plurality of icons comprising a first subset of icons and a second subset of icons, the first subset of icons corresponding to entities having an operational status determined to be operational, the second subset of icons visually different than the first subset of icons and corresponding to entities having an operational status determined to be non-operational;
• automatically update a corresponding icon for at least one first entity of the plurality of entities displayed on the map interface based on the operational status of at the least one first entity of the plurality of entities changing;
• and
• in response to determining the operational status of the at least one first entity, automatically communicate a message to at least one second entity based on the operational status of the at least one first entity, the at least one second entity comprising at least one of a merchant and a financial institution different than the at least one first entity.