Dynamically creating a contact address to customer support based on information associated with a computing device

A computing device comprising:

• one or more processors;
• and
• one or more non-transitory computer readable media storing instructions executable by the one or more processors to perform operations comprising:
• determining that an issue has occurred on the computing device;
• determining context data associated with the issue, the context data comprising:
• one or more logs generated by a component of the computing device;
• and
• platform data identifying a type of platform associated with the computing device;
• determining that the issue has not previously occurred on the computing device;
• and
• generating, based at least in part on the context data, a contact address provided to a user of the computer device, enabling the user to initiate contact with technical support, wherein the contact address comprises digits identifying an individual technical support specialist and contact information associated with the individual technical support specialist, wherein the contact address comprises a first digit that identifies the platform data, a second digit that identifies the issue, a third digit that identifies a type of technical support specialist, and a fourth digit that identifies the individual technical support specialist, and wherein an order of the first digit, second digit, third digit and forth digit may vary;
• wherein a communication initiated using the contact address causes the communication to be automatically routed to the individual support technician using the contact information associated with the individual technical support specialist, the individual technical support specialist having experience with the issue on the type of platform associated with the computing device, wherein the contact address is analyzed to identify the individual support technician having experience with the issue.