Systems and methods for automating processes for remote work

A non-transitory computer-readable storage medium having executable instructions stored thereon, wherein the executable instructions, when executed by a processor, are configured to:

• receive, at a server, first login data from a client software application executing on a user device of an administrative user;
• authenticate the administrative user based on the first login data;
• send, to the client software application of the user device, data indicating a plurality of hospital entities and data indicating at least one software application associated with one or more hospital entities of the plurality of hospital entities;
• receive, from the client software application, selection data for at least one hospital entity of the plurality of hospital entities selected by the administrative user including a first hospital entity identifier corresponding to the at least one hospital entity of the plurality of hospital entities selected by the administrative user;
• receive, from the client software application, hospital entity data including data for the at least one hospital entity selected by the administrative user corresponding to the at least one hospital entity corresponding to the first hospital entity identifier;
• and
• update a database in data communication with the server based on the received hospital entity data;
• receive, at the server, first command data from the client software application, wherein the first command data includes data indicating to the server to launch a clinical activity log software application;
• launch, on the server, the clinical activity log software application;
• receive, at the clinical activity log software application:
• a second hospital entity identifier,
• data indicating an encounter type,
• data indicating an identity of a patient, and
• first text data;
• generate a first clinical activity log entry based on the received second hospital entity identifier, the data indicating the encounter type, the data indicating the identity of the patient, and the first text data;
• and
• store the first clinical activity log entry in a database in data communication with the server;
• receive, at the server, a first onboarding data packet, wherein the first onboarding data packet includes:
• a first username,
• a first password,
• data indicating a selection of a first software application of one or more software applications, and
• data indicating a selection of a first hospital entity of a plurality of hospital entities;
• and
• present, via the client software application, the first username, the first password, the data indicating the selection of the first software application, and the data indicating the selection of the first hospital entity;
• and
• receive confirmation data from the client software application to generate a first database entry in an entity user account database, wherein the first database entry includes:
• data indicating the first hospital entity,
• data indicating the first software application,
• the first username, and
• the first password;
• receive, from the server,
• data indicating a plurality of entities, and
• data indicating a second software application associated with one or more hospital entities of the plurality of hospital entities;
• display, on a user interface, the second software application;
• capture, from the user interface, a selection of the second software application;
• launch the second software application;
• and
• input, using a robotic process automation (RPA) process, second login data of the administrative user into the second software application;
• detect a selection, from the administrative user, of a speech-to-text button on a user interface;
• open, on the user interface, a textbox configured to contain text data;
• receive audio data from a microphone;
• generate second text data based on the audio data, wherein the second text data corresponds to content of the audio data;
• and
• display the second text data in the textbox of the user interface;
• receive, from the client software application, an information technology support data packet, wherein the information technology support data packet includes a help ticket, wherein the help ticket includes:
• third text data indicating a subject of the help ticket, and fourth text data indicating a description of the help ticket;
• generate a second data packet, wherein the second data packet includes the third text data and the fourth text data;
• and
• send the second data packet to the administrative user.

A computer-implemented method of presenting site information to a remote worker user, comprising:

• receiving, at a server, first login data from a client software application executing on a first user device of the remote worker user, wherein the remote worker user includes a medical worker user;
• authenticating the remote worker user based on the first login data;
• sending, to the client software application of the first user device, data indicating a plurality of healthcare entities and data indicating at least one software application associated with one or more healthcare entities of the plurality of healthcare entities;
• receiving, from the client software application, selection data for at least one healthcare entity of the plurality of healthcare entities selected by the remote worker user including a first healthcare entity identifier including data that identifies a healthcare entity system corresponding to the at least one healthcare entity of the plurality of healthcare entities selected by the remote worker user;
• retrieving, based on the first healthcare entity identifier, healthcare entity data including data for the at least one healthcare entity selected by the remote worker user from a database in data communication with the server and first text data comprising a category and a corresponding value for the category;
• sending, to the client software application, at least a portion of the healthcare entity data;
• receiving, at the server, a clinical activity log data packet, wherein the clinical activity log data packet includes:
• a second healthcare entity identifier,
• data indicating an encounter type,
• data indicating an identity of a patient, and
• second text data;
• generating a clinical activity log entry based on the clinical activity log data packet;
• storing the clinical activity log entry in the database in data communication with the server;
• receiving, at the server, a first onboarding data packet, wherein the first onboarding data packet includes:
• a first username,
• a first password,
• data indicating a selection of a first software application of one or more software applications, and
• data indicating a selection, by the remote worker user, of a first healthcare entity of a plurality of healthcare entities;
• and
• generating a first database entry in an entity user account database, wherein the first database entry includes:
• data indicating the first healthcare entity,
• data indicating the first software application,
• the first username, and
• the first password
• receiving, at the server, command data from the client software application, wherein the command data includes data indicating to the server to launch a software application;
• launching, on the server, the software application;
• and
• inputting, using a robotic process automation (RPA) process, second login data of the remote worker user into the software application;
• detecting a selection, from the remote worker user, of a speech-to-text button on a user interface;
• opening, on the user interface, a textbox configured to contain text data;
• receiving audio data from a microphone in data communication with a processor;
• generating third text data based on the audio data, wherein the third text data corresponds to content of the audio data;
• and
• displaying the third text data in the textbox of the user interface;
• receive, from the client software application, a provider support data packet, wherein the provider support data packet includes fourth text data;
• generate a second data packet, wherein the second data packet includes the fourth text data;
• and
• send the second data packet to a second user device.