Vehicle management system and vehicle management method

A vehicle management system for managing a plurality of vehicles shared by a plurality of users, the vehicle management system comprising:

• a controller configured to accept a use request for using a vehicle from a user and manage vehicle dispatch;
• and
• a database configured to store the use request including a departure place of the vehicle and a destination of the vehicle designated by the user;
• wherein the controller is further configured to:
• calculate a required time for the vehicle to arrive at the destination designated by a first user who has made the use request as a first time;
• calculate a time which is a longer time than the first time and is a time to present to the first user, as a second time;
• calculate a time difference between the first time and the second time as service capacity;
• calculate a travel route from a current position of the vehicle to the destination through the departure place;
• calculate an available area for ride-sharing, extended from the travel route according to a distance converted from a differential time;
• and
• accept the use request from a second user, and when the departure place designated by the second user is within the available area for ride-sharing, have the vehicle pass through the departure place designated by the second user.