Contextually escalated authentication by system directed customization of user supplied image

An authentication system for user authentication, the authentication system comprising:

• a communication module;
• and
• a controller communicatively coupled to the communication module, the controller configured to:
• receive, from a communication device, image data representative of a customer-supplied image, heart rate data representative of a heart rate of a customer, and movement data representative of a movement of the customer;
• and
• in response to receiving the image data, the heart rate data, and the movement data:
• make a first determination that a specified tangible thing represented in the image data matches another instance of the specified tangible thing represented in a previously received customer-supplied image,
• make a second determination that the customer is mentally qualified to make a customer request by determining that the heart rate data is correlated with a heart rate associated with the movement of the customer specified by the movement data, and
• execute the customer request based on the first determination and the second determination.

A computer program product for user authentication, the computer program product comprising at least one non-transitory computer-readable storage medium comprising computer-executable instructions that, when executed, cause an apparatus to:

• receive image data representative of a customer-supplied image, heart rate data representative of a heart rate of a customer, and movement data representative of a movement of the customer;
• and
• in response to receiving the image data, the heart rate data, and the movement data:
• make a first determination that a specified tangible thing represented in the image data matches another instance of the specified tangible thing represented in a previously received customer-supplied image,
• make a second determination that the customer is mentally qualified to make a customer request by determining that the heart rate data is correlated with a heart rate associated with the movement of the customer specified by the movement data, and
• execute the customer request based on the first determination and the second determination.