Systems and methods for measuring employee experience

An apparatus for measuring employee engagement, the apparatus comprising:

• communications circuitry configured to receive an exogenous event report;
• a frequency modulator configured to identify, based on the exogenous event report, a frequency at which to present an employee survey to an employee, wherein the frequency modulator is further configured to:
• adjust a baseline frequency for the employee based on a significance of information in the exogenous event report that is relevant to the employee, and
• set the frequency at which to present the employee survey to the employee to the adjusted baseline frequency;
• an engagement engine configured to determine based on an employee login history for a plurality of devices, a device that is most likely to be engaged by the employee at a particular time at which the employee survey is to be presented to the employee according to the adjusted baseline frequency,
• wherein the engagement engine is further configured to cause, based on the adjusted baseline frequency, presentation of the employee survey in real-time upon a start-up of the determined device,
• wherein the communications circuitry is further configured to receive a response to the employee survey;
• and
• a memory configured to store the received response as a measure of employee engagement.

A computer program product for measuring employee engagement, the computer program product comprising at least one non-transitory computer-readable storage medium storing software instructions that, when executed, cause an apparatus to:

• receive an exogenous event report;
• identify, based on the exogenous event report, a frequency at which to present an employee survey to an employee, wherein identifying the frequency at which to present the employee survey to the employee comprises:
• adjust a baseline frequency for the employee based on a significance of information in the exogenous event report that is relevant to the employee, and
• set the frequency at which to present the employee survey to the employee to the adjusted baseline frequency;
• determine, based on an employee login history for a plurality of devices, a device that is most likely to be engaged by the employee at a particular time at which the employee survey is to be presented to the employee according to the adjusted baseline frequency;
• cause, based on the adjusted baseline frequency, presentation of the employee survey in real-time upon a start-up of the determined device;
• receive a response to the employee survey;
• and
• store the received response in a memory as a measure of employee engagement.