Systems and methods for voice assisted healthcare
AssigneeWalgreen Co.
InventorsJulija Alegra Petkus, Andrew Schweinfurth, Stephen Elijah Zambo
Life of this patent
Estimating the term…
Abstract
The following relates generally to voice assisted healthcare. In some embodiments, a digital assistant receives audio data, and determines an intent from the audio data. The digital assistant may then match the determined intent to a flow of a set of flows, where the set of flows may include at least one of: (i) submitting a prescription, (ii) refilling a prescription, (iii) changing a pickup location, (iv) requesting a status update for a prescription, or (v) initiating a pharmacy chat session. The matched flow of the set of flows may then be executed.
Claims20
A computer-implemented method for voice assisted healthcare, the method comprising:
- determining an intent from digital data, wherein the digital data comprises audio data or text message data;
- matching the determined intent to a flow of a set of flows, wherein the set of flows includes locating at least one of:
- (i) a doctor's office, (ii) an online medical care provider, (iii) a site providing virus testing, (iv) a site administering a vaccine, (v) a provider of mental healthcare, (vi) a vision care provider, (vii) a hearing care provider, or (viii) a physical therapist;
- and
- executing the matched flow of the set of flows by:
- (i) using an Extensible Markup Language (XML) file to access a Uniform Resource Identifier (URI), or
- (ii) deep linking to a Uniform Resource Locator (URL).
A computer system for voice assisted healthcare, the computer system comprising one or more processors configured to:
- determine, via a digital assistant, an intent from digital data;
- match the determined intent to a flow of a set of flows, wherein the set of flows includes locating at least one of:
- (i) a doctor's office, (ii) an online medical care provider, (iii) a site providing virus testing, (iv) a site administering a vaccine, (v) a provider of mental healthcare, (vi) a vision care provider, (vii) a hearing care provider, or (viii) a physical therapist;
- execute the matched flow of the set of flows;
- and
- send, via the digital assistant, only the determined intent to an app of a healthcare provider, and not send the digital data to the app of the healthcare provider.
A non-transitory computer-readable storage medium comprising instructions that, when executed, cause one or more processors to:
- determine, via an audio analyzer, an intent from digital data;
- match the determined intent to a flow of a set of flows, wherein the set of flows includes locating at least one of:
- (i) a doctor's office, (ii) an online medical care provider, (iii) a site providing virus testing, (iv) a site administering a vaccine, (v) a provider of mental healthcare, (vi) a vision care provider, (vii) a hearing care provider, or (viii) a physical therapist;
- execute the matched flow of the set of flows;
- and
- send, via the audio analyzer, only the determined intent to a healthcare provider, and not send the digital data to the healthcare provider.
Dependencies are inferred from the claim text.