Systems and methods for contextual summarization in an online conversation channel

A system of contextual conversation summarization in a conversation platform, the system comprising:

• a communication interface receiving a first conversation line originated from a first user and a second conversation line originated from a second user;
• a memory storing a plurality of processor-readable instructions;
• and
• a processor executing the plurality of processor-readable instructions to perform operations comprising:
• determining that the first conversational line and the second conversational line belong to a same conversation channel based on a channel indicator;
• concatenating the first conversation line and the second conversation line as an input to a summarization model;
• generating, by the summarization model, a summary of the conversation channel associated with a timestamp;
• generating a first visualization element representing a first contribution to the summary that is made by the first user and a second visualization element representing a second contribution to the summary that is made by the second user based on the generated summary, a size of the first visualization element varying with respect to a number of messages generated by only the first user, and a size of the second visualization element varying with respect to a number of messages generated by only the second user;
• presenting, via a user interface, the first visualization element and the second visualization element in a visualization structure;
• receiving, via the user interface, a user selection of one of the first visualization element or the second visualization element;
• and
• presenting, via the user interface, in response to the user selection, a user interface element extended from the visualization structure that displays at least a part of the summary corresponding to the respective conversation line corresponding to one of the first visualization element or the second visualization element;
• wherein the visualization structure comprises a tree structure;
• wherein the first visualization element and the second visualization element are presented as leaf nodes extending from a branch of the tree structure;
• wherein branches of the tree structure illustrate the distribution of the first visualization element or the second visualization element over time, and
• wherein different branches of the tree structure represent different threads of the conversation.

A processor-readable non-transitory storage medium storing processor-executable instructions of contextual conversation summarization in a conversation platform, the instructions being executed by a processor to perform operations comprising:

• receiving, via a communication interface, a first conversation line originated from a first user and a second conversation line originated from a second user;
• determining that the first conversational line and the second conversational line belong to a same conversation channel based on a channel indicator;
• concatenating the first conversation line and the second conversation line as an input to a summarization model;
• generating, by the summarization model, a summary of the conversation channel associated with a timestamp;
• generating a first visualization element representing a first contribution to the summary that is made by the first user and a second visualization element representing a second contribution to the summary that is made by the second user based on the generated summary, a size of the first visualization element varying with respect to a number of messages generated by only the first user, and a size of the second visualization element varying with respect to a number of messages generated by only the second user;
• presenting, via a user interface, the first visualization element and the second visualization element in a visualization structure;
• receiving, via the user interface, a user selection of one of the first visualization element or the second visualization element;
• and
• presenting, via the user interface, in response to the user selection, a user interface element extended from the visualization structure that displays at least a part of the summary corresponding to the respective conversation line corresponding to the one of the first visualization element or the second visualization element;
• wherein the visualization structure comprises a tree structure;
• wherein the first visualization element and the second visualization element are presented as leaf nodes extending from a branch of the tree structure;
• wherein branches of the tree structure illustrate the distribution of the first visualization element or the second visualization element over time, and
• wherein different branches of the tree structure represent different threads of the conversation.