Computerized assistance using artificial intelligence knowledge base

One or more hardware computer storage media storing computer-useable instructions that, when used by one or more computing devices, cause the one or more computing devices to perform operations comprising:

• receiving a query;
• querying a user-centric artificial intelligence knowledge base comprising a graph data structure that stores a plurality of user-centric facts, the user-centric artificial intelligence knowledge base further comprising an application-agnostic data format that is associated with a node record format that supports a facet pointer to auxiliary application-specific data associated with application-specific facts of application-specific contexts where users interact with a plurality of different computer services;
• selecting a subset of user-centric facts that satisfy the set of constraints defined by the query, wherein the user-centric facts comprise one or more application-specific facts, the one or more application-specific facts are associated with corresponding auxiliary application-specific data having facet pointers that support retrieving and storing the auxiliary application-specific data;
• and
• caching the subset of user-centric facts responsive to the query as a cached response.

A method comprising:

• receiving a query;
• querying a user-centric artificial intelligence knowledge base comprising a graph data structure that stores a plurality of user-centric facts, the user-centric artificial intelligence knowledge base further comprising an application-agnostic data format that is associated with a node record format that supports a facet pointer to auxiliary application-specific data associated with application-specific facts of application-specific contexts where users interact with a plurality of different computer services;
• selecting a subset of user-centric facts that satisfy the set of constraints defined by the query, wherein the user-centric facts comprise one or more application-specific facts, the one or more application-specific facts are associated with corresponding auxiliary application-specific data having facet pointers that support retrieving and storing the auxiliary application-specific data;
• and
• caching the subset of user-centric facts responsive to the query as a cached response.