Self-service resolution of unhealthy SDNAS objects

A method of self-service resolution of unhealthy Software Defined Network Attached Storage (SDNAS) objects, comprising:

• determining a state of a SDNAS process by a base platform on which the SDNAS process is implemented, to determine if the SDNAS process is capable of providing accurate information about a set of SDNAS objects used by the SDNAS process;
• in response to a determination that the SDNAS process is capable of providing accurate information about the set of SDNAS objects, querying the SDNAS process for a subset of SDNAS objects having an unhealthy status;
• receiving a response from the SDNAS process, the response identifying the subset of SDNAS objects having the unhealthy status;
• determining a recovery process for each SDNAS object in the subset of SDNAS objects;
• populating an unhealthy SDNAS object resolution page of a user interface to a storage system management application;
• maintaining a SDNAS object recovery procedure data structure by the user interface correlating SDNAS object type, SDNAS unhealthy object state, and SDNAS object recovery procedure methods;
• and
• in response to input to the unhealthy SDNAS object resolution page selecting one of the SDNAS objects of the subset of SDNAS objects, and initiating self-service resolution of the selected one of the SDNAS objects using the recovery process for the selected one of the SDNAS objects;
• wherein receiving the response from the SDNAS process is implemented by the base platform;
• and
• wherein determining the recovery process for each SDNAS object in the subset of SDNAS objects is implemented by the user interface.

A system for self-service resolution of unhealthy Software Defined Network Attached Storage (SDNAS) objects, comprising:

• one or more processors and one or more storage devices storing instructions that are operable, when executed by the one or more processors, to cause the one or more processors to perform operations comprising:
• determining a state of a SDNAS process by a base platform on which the SDNAS process is implemented, to determine if the SDNAS process is capable of providing accurate information about a set of SDNAS objects used by the SDNAS process;
• in response to a determination that the SDNAS process is capable of providing accurate information about the set of SDNAS objects, querying the SDNAS process for a subset of SDNAS objects having an unhealthy status;
• receiving a response from the SDNAS process, the response identifying the subset of SDNAS objects having the unhealthy status;
• determining a recovery process for each SDNAS object in the subset of SDNAS objects;
• populating an unhealthy SDNAS object resolution page of a user interface to a storage system management application;
• and
• in response to input to the unhealthy SDNAS object resolution page selecting one of the SDNAS objects of the subset of SDNAS objects, and initiating self-service resolution of the selected one of the SDNAS objects using the recovery process for the selected one of the SDNAS objects;
• wherein the SDNAS process is implemented in a container on the base platform;
• and
• wherein the SDNAS objects include NAS servers, shared filesystems, and snapshots of the shared filesystems.