Computer implemented system and method for controlling and monitoring a pump

A computer implemented system configured for controlling and monitoring a pump system, the computer implemented system comprising:

• a pump system comprising at least one pump, at least one sensor configured for providing an operating state data signal representative of a mechanical, fluidically, electrical operating state and/or other system data of the at least one pump and a control module configured to control the mechanical, fluidically and/or operating state of the at least one pump in response to a received control signal;
• a digital twin module comprising a data processing Application Programming Interface (API) and an Internet of Things (IoT) database, said digital twin module being configured for retrieving said operating state data signal and store the data in the IoT data base, and said digital twin module being configured to communicate with a chat bot agent;
• said chatbot agent configured for being in data communication with the API of the digital twin module, a user and the pump system, and said chatbot agent configured to upon a request from the user:
• providing an actual or historical operating state of the at least one pump by use of the API of the digital twin module extracting from said information from said IoT database, and transmitting a control signal, representative of a parameter, to the pump system to set the at least one pump at a requested mechanical and/or electrical operating state;
• a data connectivity module configured for:
• receiving said operating state data signal from said at least one sensor and transmitting said operating state data signal to the digital twin module and the chatbot agent, and receiving said control signal from the chat bot agent and transmitting said control signal to the control module of the pump system;
• and
• a knowledge base module having a database, wherein the database is configured to store generic data and specific data, wherein the generic data contains generic information about a pump model and generic operational states of the at least one pump, the specific type data contains information specifically pertaining to the at least one pump, the information including at least one of a location, age and usage of the at least one pump, the knowledge base module is configured to provide to the chatbot agent generic and/or specific data by extracting data from or storing data in the database of the knowledge base module upon receiving a request from the chat bot agent.