Data processing method and apparatus, and computer storage medium

A data processing apparatus, wherein the apparatus comprises:

• a processor;
• and
• a memory, coupled to the processor and configured to store instructions that when executed
• by the processor cause the apparatus to:
• extract a plurality of knowledge graph triplets from network data of a target network, wherein the network data comprises a network topology of the target network and device information of a plurality of network devices in the target network, and the device information comprises one or more selected from interface configuration information, protocol configuration information, or service configuration information, the interface configuration information comprises an internet protocol (IP) address of an interface, a protocol type supported by the interface, and a service type supported by the interface, the protocol configuration information comprises an identifier of a protocol to identify the protocol, each knowledge graph triplet comprises two network entities and a relationship between the two network entities, and a type of the network entities is a network device, an interface, a protocol, or a service;
• generate a knowledge graph of the target network based on the plurality of knowledge graph triplets;
• when a fault occurs in the target network, obtain abnormal events generated in the target network;
• identify, on the knowledge graph of the target network, abnormal network entities that generated the abnormal events in the target network;
• determine one or more root-cause fault network entities from the abnormal network entities on the knowledge graph of the target network based on a fault propagation relationship among network entities;
• and
• identify the one or more root-cause fault network entities on the knowledge graph of the target network.

A fault root cause locating method, comprising:

• obtaining a first knowledge graph of a target network in which a fault occurs, wherein the first knowledge graph is identified with abnormal network entities that generate abnormal events in the target network, and a type of a network entity on the first knowledge graph is a network device, an interface, a protocol, or a service;
• identifying, on an initial knowledge graph of the target network, the abnormal network entities that generated the abnormal events in the target network, to obtain the first knowledge graph, wherein the initial knowledge graph is generated based on network data of the target network, the network data comprises a network topology of the target network and device information of a plurality of network devices in the target network, the device information comprises one or more selected from interface configuration information, protocol configuration information, or service configuration information, the interface configuration information comprises an internet protocol (IP) address of an interface, a protocol type supported by the interface, and a service type supported by the interface, and the protocol configuration information comprises an identifier of a protocol to identify the protocol;
• determining one or more root-cause fault network entities from the abnormal network entities on the first knowledge graph of the target network based on a fault propagation;
• and
• identifying the one or more root-cause fault network entities on the knowledge graph of the target network.

A fault root cause locating apparatus, wherein the apparatus comprises:

• a processor;
• and
• a memory, coupled to the processor and configured to store instructions that when executed by the processor cause the data processing apparatus to:
• obtain a first knowledge graph of a target network in which a fault occurs, wherein the first knowledge graph is identified with abnormal network entities that generate abnormal events in the target network, and a type of a network entity on the first knowledge graph is a network device, an interface, a protocol, or a service;
• identify, on an initial knowledge graph of the target network, the abnormal network entities that generated the abnormal events in the target network, to obtain the first knowledge graph, wherein the initial knowledge graph is generated based on network data of the target network, the network data comprises a network topology of the target network and device information of a plurality of network devices in the target network, the device information comprises one or more selected from interface configuration information, protocol configuration information, or service configuration information, the interface configuration information comprises an internet protocol (IP) address of an interface, a protocol type supported by the interface, and a service type supported by the interface, and the protocol configuration information comprises an identifier of a protocol to identify the protocol;
• determine one or more root-cause fault network entities from the abnormal network entities on the first knowledge graph of the target network based on a fault propagation;
• and
• identify the one or more root-cause fault network entities on the knowledge graph of the target network.