Systems and methods for inferring intent to opt-out of communications

A server system configured to infer opt-out instructions in a reply message from a user, the server system comprising:

• one or more hardware processors;
• and
• memory storing computer instructions, the computer instructions when executed by the one or more hardware processors configured to perform:
• receiving a reply from the user of a client device, in response to a communication sent to the client device;
• evaluating sentiment and context of the reply to infer intent whether to opt-out of receiving future communications and to generate a confidence score associated with the intent, the evaluating using a computer model;
• selectively instructing to terminate the future communications based on the inferred intent and the confidence score;
• receiving feedback, the feedback including an instruction to opt back in after instructing to terminate the future communications or including an adjustment of the confidence score;
• and
• training the computer model based on the feedback.