Computer device, method, and non-transitory computer readable medium for analyzing the impact of outage events in a wireless communications network

A computer device that includes at least one processor and at least one computer readable medium that stores computer executable instructions, wherein, when the at least one processor executes the at least one computer executable instructions, the at least one processor is configured to:

• obtain outage data that indicates that an outage event occurred at a first base station of a plurality of base stations and a first time period that the outage event occurred at the first base station;
• identify a first set of user devices that include either a first set of expected user devices that are expected to be connected to the first base station during a second time period or a first set of real time connected user devices that are wirelessly connected to the first base state during the second time period, wherein the second time period is temporally before the first time period;
• identify a first subset of the first set of user devices that are wirelessly connected to any of the plurality of base stations other than the first base station during the first time period;
• and
• identify a second subset of the first set of user devices that are not connected to any of the plurality of base stations during the first time period.

A non-transitory computer readable medium comprising computer executable instructions, which when execute by at least one processor, cause the at least one processor to:

• obtain, at a computer device, outage data that indicates that an outage event occurred at a first base station of a plurality of base stations and a first time period that the outage event occurred at the first base station;
• identify, at the computer device, a first set of user devices that include either a first set of expected user devices that are expected to be connected to the first base station during a second time period or a first set of real time connected user devices that are wirelessly connected to the first base state during the second time period, wherein the second time period is temporally before the first time period;
• identify, at the computer device, a first subset of the first set of user devices that are wirelessly connected to any of the plurality of base stations other than the first base station during the first time period;
• and
• identify, at the computer device, a second subset of the first set of user devices that are not connected to any of the plurality of base stations during the first time period.