US 12,003,473 B2 · Notification systems and methods for centralized threading and presentation of messages

Abstract

A notification center system receives a message from a message source, the message comprising a message body, the message body comprising parameter-value pairs. The notification center system processes the message body to obtain a contextual string from the parameter-value pairs, appends a source identifier to the message, the source identifier identifying the message source, and stores the message appended with the source identifier in a platform-neutral format in a message store. Utilizing the contextual string, the message is then grouped, with other message(s) or by itself, with a message thread. The message is provided to a delivery mechanism for presentation of the message under the message thread. Content-aware contextual visual indicators may be determined for the message thread and the message based on different orders of specificity. The message thread and the message can then be displayed with their corresponding content-aware contextual visual indicators to provide additional insights.

Claims20

Dependent claims

A method, comprising:

receiving, by a notification center system executing on a processor, a message from a message source, the message comprising a message body, the message body comprising parameter-value pairs;
processing, by the notification center system, the message body to obtain a contextual string from the parameter-value pairs;
appending, by the notification center system, a source identifier to the message, the source identifier identifying the message source;
storing, by the notification center system in a database, the message appended with the source identifier in a platform-neutral format;
grouping, by the notification center system utilizing the contextual string, the message with a message thread;
and
providing, by the notification center system, the message to a delivery mechanism for presentation of the message under the message thread.

4 more elements

A notification center system, comprising:

a processor;
a non-transitory computer-readable medium;
and
instructions stored on the non-transitory computer-readable medium and translatable by the processor for:
receiving a message from a message source, the message comprising a message body, the message body comprising parameter-value pairs;
processing the message body to obtain a contextual string from the parameter-value pairs;
appending a source identifier to the message, the source identifier identifying the message source;
storing, in a database, the message appended with the source identifier in a platform-neutral format;
grouping, utilizing the contextual string, the message with a message thread;
and
providing the message to a delivery mechanism for presentation of the message under the message thread.

8 more elements

A computer program product for a notification center system, the computer program product comprising a non-transitory computer-readable medium storing instructions translatable by a process of the notification center system for:

receiving a message from a message source, the message comprising a message body, the message body comprising parameter-value pairs;
processing the message body to obtain a contextual string from the parameter-value pairs;
appending a source identifier to the message, the source identifier identifying the message source;
storing, in a database, the message appended with the source identifier in a platform-neutral format;
grouping, utilizing the contextual string, the message with a message thread;
and
providing the message to a delivery mechanism for presentation of the message under the message thread.

4 more elements

Dependencies are inferred from the claim text.

Notification systems and methods for centralized threading and presentation of messages

Life of this patent

Notification systems and methods for centralized threading and presentation of messages

Life of this patent

Abstract

Claims20