Role-specific process compliance alert system

A process compliance system for determining compliance and remediating non-compliance with a medical process or workflow, the system comprising:

• at least one electronic processor connected to a server network;
• a non-transitory computer readable medium storing instructions executable by the least one electronic processor to perform a medical process or workflow compliance monitoring method, the instructions comprising:
• instructions for executing a Business Process Model (BPM) in real-time during a medical process or workflow carried out by a medical staff, wherein the BPM models a number of defined role assignments of the medical staff in the medical process or workflow, and wherein executing the BPM includes mining data stored during the medical process or workflow over a server network in at least one database, and monitoring in real-time from the mined data a progress of an in-progress instance of the medical process or workflow;
• instructions for extracting a non-compliance vector (c) from the BPM during the monitoring of the in-progress instance, the non-compliance vector comprising vector elements storing values of non-compliance metrics for the in-progress instance, the non-compliance vector having n elements corresponding to n non-compliance metrics;
• instructions for converting the non-compliance vector to a role assignments vector (a) whose vector elements store values indicative of remedial role assignments for remediating non-compliance of the in-progress instance, the role assignments vector having m elements corresponding to m roles, the converting including multiplying the non-compliance vector by an m×n transformation matrix (M);
• and
• instructions for generating one or more alerts over the server network to the medical staff, the one or more alerts describing one or more roles of the remedial role assignments on the basis of the vector elements of the role assignments vector (a) based on a determination of a type of non-compliance from the non-compliance vector.

A medical process or workflow compliance monitoring method, comprising:

• executing, by a processor connected to a server network, a Business Process Model (BPM) in real-time during a medical process or workflow carried out by a medical staff, wherein the BPM models a number of defined role assignments of the medical staff in the medical process or workflow, and wherein executing the BPM includes mining data stored during the medical process or workflow over a server network in at least one database, and monitoring a progress of an in-progress instance of the medical process or workflow;
• extracting, by the processor, a non-compliance vector (c) from the BPM during the monitoring of the in-progress instance, the non-compliance vector comprising vector elements storing values of non-compliance metrics for the in-progress instance;
• converting, by the processor, the non-compliance vector to a role assignments vector (a) whose vector elements store values indicative of remediation role assignments for remediating non-compliance of the in-progress instance;
• and
• generating, by the processor, one or more alerts directed to one or more roles of the remediation role assignments on the basis of the vector elements of the role assignments vector, the generating including triggering a remediation prediction model for corresponding one or more triggering non-compliance metrics to perform one or more remediation actions;
• and inputting data including the one or more of a triggering non-compliance metrics, a process point in the BPM, and the roles being alerted, and data from the BPM into the triggered remediation prediction model;
• wherein the remediation prediction model operates to implement remediation of non-compliance of the in-progress instance by one or more of:
• inserting a work item into a work list of one or more roles;
• sending a delay estimate to one or more roles;
• and receiving a delay estimate from a role and updating the remediation model on the basis of the received delay estimate.