Forwarding emergency messages from IoT devices to PSAPs

A system for routing emergency events reported by internet of things (IoT) devices to nearby public safety answering points (PSAPs), comprising:

• an IoT server configured to receive, via at least one network, a plurality of emergency messages from a plurality of IoT devices each associated with a user which are distributed in a plurality of geographical regions;
• and
• a phone call server configured for:
• receiving, via at least one network, at least one emergency message from the IoT server, the at least one emergency message originating from at least one of the plurality of IoT devices is indicative of an emergency event relating to the associated user and comprises at least a location of the at least one IoT device,
• adjusting at least one call routing record used by a public switched telephone network (PSTN) to associate a certain caller ID with the location of the at least one IoT device extracted from the at least one emergency message, and
• initiating an emergency call to the PSTN using the certain caller ID;
• wherein the PSTN forwards the emergency call to a PSAP located in one of the plurality of geographical regions nearest to the location of the IoT device determined based on its association with the certain caller ID in the at least one adjusted call routing record;
• wherein the system further comprises a message forwarding engine deployed in at least one monitoring server configured to receive and analyze data received from at least some of the plurality of IoT devices, the message forwarding engine which is communicatively coupled to the IoT server and to the phone call server via at least one network is configured to transmit each emergency message received from the IoT server to the phone call server;
• wherein the message forwarding engine is further configured to:
• apply at least one ML model trained to compute a score indicative of genuineness of the at least one emergency message, and
• forward the at least one emergency message to the phone call server in case the score exceeds a predefined threshold.