Conference management
AssigneeIntrado Corporation
InventorsWilliam F. Krasso, Marcus Hurst, Alan Naumann, Kannan Panathula
Life of this patent
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Abstract
To enable clients to self-manage service issues for conferences on a bridge operated by a conference provider, there is provided a web based interface. Companies are provisioned in a client database as receiving client managed conference services instead of provider managed conference services. Users of the company or client of the Provider may log in to a web interface through a company or client specific URL and be presented with an interface that enables the user to view and perform management functions for conferences on a bridge that relate to that user only.
Claims20
A method for providing conference management for a client of a conference services provider, the method comprising:
- initializing a client database of the conference services provider to identify one or more companies within the database that are to have conferences managed by the client;
- determining from user credentials of a received login request that the user is associated with the one or more companies;
- and
- generating an interface that displays a management interface for one or more conferences on a bridge associated with the one or more companies associated to the user, wherein the interface allows the user to perform one or more management actions for the one or more conferences.
A system for providing conference management for a client of a conference services provider, the system comprising:
- at least one client database;
- at least one processor and operatively associated memory that are programmed to:
- initialize the client database of the conference services provider to identify one or more companies within the database that are to have conferences managed by the client;
- and
- at least one web server configured to:
- determine from user credentials of a received login request that the user is associated with one or more companies;
- and
- generate an interface that displays, for the user, a management interface for one or more conferences on a bridge associated with the one or more companies associated to the user, wherein the interface allows the user to perform one or more management actions for the one or more conferences.
A non-transitory computer readable medium comprising instructions, that when executed by a processor, cause the processor to perform:
- initializing a client database of the conference services provider to identify one or more companies within the database that are to have conferences managed by the client;
- determining from user credentials of a received login request that the user is associated with the one or more companies;
- and
- generating an interface that displays a management interface for one or more conferences on a bridge associated with the one or more companies associated to the user, wherein the interface allows the user to perform one or more management actions for the one or more conferences.
Dependencies are inferred from the claim text.