Monitoring system and method for connecting a monitoring device to a service server

A method for configuring a control server in a monitoring system, the method comprising:

• receiving, by a control server, a message from a monitoring device, wherein the message includes a monitoring device identifier;
• accessing, by the control server, a database in response to the message to identify a service server associated with the monitoring device identifier, wherein the database includes one or more monitoring device identifiers and one or more addresses of service servers;
• identifying, by the control server, a service server associated with the monitoring device identifier and retrieving an address to the identified service server;
• generating, by the control server, a message including the retrieved address to the identified service server associated with the monitoring device identifier;
• and
• sending, by the control server, the message to the monitoring device, wherein the message causes the monitoring device to establish a service connection between the monitoring device and the identified service server.

A control server adapted to configure a monitoring device in a monitoring system, the control server comprising:

• an interface connecting the control server to a network used to communicate with one or more monitoring devices;
• an interface connecting the control server to a database, wherein the database includes one or more monitoring device identifiers and one or more addresses of service servers;
• an identity extractor arranged to extract a monitoring device identifier from a message received from a monitoring device;
• a processor arranged to identify a service server associated with the extracted monitoring device identifier by accessing the database;
• and
• a message generator arranged to generate a message including an address to the identified service server associated with the extracted monitoring device identifier and to send the generated message to the monitoring device, wherein the message is used by the monitoring device to establish a service connection between the monitoring device and the identified service server.