Information processing device, information processing method, and non-transitory storage medium

An information processing method implemented with a system including a server comprising:

• controlling a device configured to use image processing with a deep learning method or a device configured to optically detect a reflectance to acquire image data;
• acquire coating information on a first coating film including a non-peeled area ratio and a degree of degradation, the first coating film forming a peelable layer on an exterior of a vehicle that covers an original paint layer, the non-peeled area ratio being a ratio of an area of the first coating film that is not peeled off from the vehicle to an area of the first coating film that is initially applied to the vehicle, the degree of degradation of the first coating film being determined by the device configured to use image processing with the deep learning method or the device configured to optically detect the reflectance;
• calculating based on the non-peeled area ratio and the degree of degradation, an incentive to be provided to a first user who sells or returns the vehicle, such that the higher the non-peeled area ratio, the greater the incentive, and the smaller the degree of degradation, the greater the incentive;
• and
• causing a first terminal device to display the incentive,
• wherein the first terminal device is an in-store terminal that is used by an employee of a store that buys and sells used vehicles, and
• wherein the server sends, to a second terminal device, a request to remove the first coating film when a decision is made to sell or lease the vehicle to a second user.

A non-transitory computer-readable storage medium storing instructions that are executable by one or more processors in a system and that cause the one or more processors to perform functions comprising:

• controlling a device configured to use image processing with a deep learning method or a device configured to optically detect a reflectance to acquire image data;
• and
• acquire coating information on a first coating film including a non-peeled area ratio and a degree of degradation, the first coating film forming a peelable layer on an exterior of a vehicle that covers an original paint layer, the non-peeled area ratio being a ratio of an area of the first coating film that is not peeled off from the vehicle to an area of the first coating film that is initially applied to the vehicle, the degree of degradation of the first coating film being determined by the device configured to use image processing with the deep learning method or the device configured to optically detect the reflectance,
• calculating based on the non-peeled area ratio and the degree of degradation, an incentive to be provided to a first user who sells or returns the vehicle, such that the higher the non-peeled area ratio, the greater the incentive, and the smaller the degree of degradation, the greater the incentive, and
• causing a first terminal device to display the incentive,
• wherein the first terminal device is an in-store terminal that is used by an employee of a store that buys and sells used vehicles, and
• wherein the computer sends, to a second terminal device, a request to remove the first coating film when a decision is made to sell or lease the vehicle to a second user.