Systems and methods for workflow visualization in a multi-tenant management platform
AssigneeSalesforce, Inc.
InventorSönke Rohde
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AssigneeSalesforce, Inc.
InventorSönke Rohde
Estimating the term…
Embodiments described herein provide a workflow visualization tracking tool based on text mining on a conversation channel. Specifically, a communication interface receives a plurality of user activity items that are related to a shared work item among the plurality of tenants. A first sequence of status indicators representing a workflow progress of the shared work item over a plurality of time instances may be generated from the plurality of user activity items. A first subset of the plurality of user activity items are determined, which are related to at least one sub-item reflected in the first sequence of status indicators. A second sequence of status indicators representing a second workflow progress of the at least one sub-item over the plurality of time instances may be generated from the first subset of the user activity items. The first sequence of status indicators and the second sequence of status indicators may be presented in a visualization structure via a user interface.
A method of workflow visualization in a multi-tenant database system, the method comprising:
A system for workflow visualization in a multi-tenant database system, the system comprising:
A processor-readable non-transitory storage medium storing a plurality of processor-executable instructions of workflow visualization in a multi-tenant database system, the instructions being executed by a processor to perform operations comprising:
Dependencies are inferred from the claim text.